Campus Pride Jobs

• Serves as primary liaison between company and customer to develop best-in-class retail merchandising solutions to achieve sales growth
• Manages display and primary packaging development process and execution, working with internal and external stakeholders
• Serves as subject matter expert on Menasha's products and capabilities to align with customer's brand objectives
• Proactively manages project timelines and communicates progress with key stakeholders, ensuring key dates and deadlines are met
• Makes recommendations to customer to optimize quality, structural and brand graphics integrity
• Drives internal and customer continuous improvement initiatives to deliver cost savings
• Manages internal and customer complaints and assures appropriate corrective actions
• Coordinates comprehensive cost estimates working with key stakeholders
• Prepares and reviews required business reports
• Maintains and shares industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

Education and Experience

• Bachelor's degree required
• Minimum of 2 years of relevant experience required

Knowledge, Skills and Abilities

• Ability to design, implement and execute Customer Relationship Management (CRM) business processes and associated applications
• Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
• Knowledge of project management skills to identify, coordinate, communicate, schedule and determine resources for each project and customer activity
• Familiarity with organization's policies, standards and procedures guiding customer interactions
• Knowledge of practices, tools, and techniques for communicating with a customer
• Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests

Physical Requirements and Work Environment

• Primarily works in a remote-office environment with occasional time spent in our Dallas Design Center, or a production and/or warehouse setting
• Occasional travel required

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Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity