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Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist - Salesforce DevOPS/Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.

• Triage the production incidents and promote code changes to lower Productions Orgs.

• Co-ordinate with Level 1 support, business, and other teams/vendor if root cause is outside the scope of development

• Make necessary updates to support ticket in timely manner; Develop fix for the incident, unit test and promote it to higher environment

• Support DevOps and Org management activities including Code migrations to higher Orgs, Org maintenance, Saleforce and Vlocity Upgrade , Certificate Maintenances etc.

• Support bug fixes and DevOps during SIT/UAT testing and Lead Release management activities.

• Update/maintain Support documentation as needed

The Team

Our Digital Foundry & Operations works with the Customer & Marketing group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.

Qualifications

Required

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

• 5 + years of dedicated work experience on Salesforce Platform with primary skill on DevOps related activities.

• Salesforce DevOps Knowledge with expertise on Salesforce SFDX and CI/CD tools processes and tools (knowledge on SFDX and tools like Jenkins Rational Team Concert, Azure DevOps, Knowledge on Vlocity will be a huge plus )

• Strong Foundational knowledge on Salesforce development and Salesforce declarative features, experience with triaging issues in production and problem solving.

• Good Verbal and Written Communication skills to present and drive technical discussion in both internal and client facing forums.

• Limited immigration sponsorship may be available.

• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

• Role is remote

  Preferred

• Analytical/ Decision Making Responsibilities

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products

• Can operate independently or with minimum supervision

• Excellent Written and Communication Skills

• Salesforce certifications

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.