Job Information
Scottish Rite for Children Patient Access Representative I in Dallas, Texas
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Patient Access Representative I
Location:
Dallas - Hospital
Additional Posting Details:
Monday through Friday 8 a.m. to 4:30 p.m.
Job Description:
Duties/Responsibilities
Manages a high volume of incoming and outgoing telephone calls
Responsible for completing assigned workqueues
Accurately schedule and re-schedule patient appointments in a timely manner
Effectively communicate and coordinate patient appointments with downstream departments
Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
Accurately pre-register specific data elements prior to the patients scheduled date of service
Perform all aspects of insurance verifications
Add insurance coverage and update the billing system to reflect the insurance status of the patient
Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
Provide clerical and administrative support as required
Create reports for tracking and trending purposes
Alter provider schedule template in electronic medical record (EMR)
Assist with departmental coverage as requested
Required Skills/Abilities
High School education or equivalent
Preferred 2 years working in a medical office setting
Preferred experience in insurance procedures
Preferred experience in medical appointment scheduling
At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and is an equal opportunity employer.
For questions, contact careers@tsrh.org.