Job Information
American Airlines Manager, Flight Administration in Dallas, Texas
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Flight Administration Team within the Integrated Operations Division.
Responsible for leading, supporting and coordinating the overall administrative support for cockpit crew members.
Provides superior customer assistance to front line pilots, Flight department leaders and the administrative network to support reliable Flight Operations.
What you'll do
Provides positive, in person oversight and direction for the administrative activities in the office to support pilots
Maintains confidentiality of office communications, including conversations and employee records
Manages and develops the Flight Administrative team members through mentoring, coaching, training and sharing your knowledge and best practices
Supports the Flight Administration network by providing expertise and coverage across the system when called upon
Provides pilots with current information about retirement, leaves of absence, medical disability, and injury on duty reports
Facilitates crew members retirements including pension estimates and travel arrangements
Monitors and approves cockpit crew member expense reimbursements
Understanding of policies, procedures, agreements, and budgeting function
Ability to understand and apply provisions of union agreements and company/federal regulations including disability and sick programs
Support and assist the Flight department leadership team with ad hoc projects including investigations/implementation of policies and procedures/research gathering to answer or resolve pilot issues
Fosters positive working relationships with Flight Service, Customer Experience and airport vendors to support initiatives
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's of Arts degree in relevant field or equivalent experience/training
5 years related experience
Preferred Qualifications- Education & Prior Job Experience
Masters' degree in Business, Aviation Management, Human Resources or related field
Human resource and/or Flight Department/Flight Service experience with crew members
Crew Scheduling/Crew Planning/Flight department or Flight Service experience
PHR/SPHR/CEBS certification
Skills, Licenses & Certifications
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
Ability to quickly learn the tools and applications used in the Flight department including PBS, FOS, SABRE, DECS, Concur, CERS, CAATS, Pilot Dashboard, SharePoint, Employee Central, WorkBrain and aapilots.com
Ability to work under pressure and with multiple deadlines
Outstanding interpersonal skills
Ability to work both independently and in a team environment
Enthusiastic, congenial, dedicated, servant leader orientation
Strong attention to detail and follow through
Ability to work with all levels of management and representatives from the Allied Pilots Association
Ability to pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Ability to secure appropriate airport authority and/or US Customs security badges, if applicable
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.