Job Information
American Airlines Manager, Employee Relations Investigations in Dallas, Texas
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Within the Global People Support organization, Global HR Investigations serves to make culture a competitive advantage across the journey at American.
We help ensure that every team member has a voice, feels heard, valued, and included. We listen to our team members and each other, connect insights to action and bridge gaps across teams through our core leadership attributes of care, collaboration, development, results, and future.
Efficient project management is critical to our operating model as this role brings teams together, drives prioritization and facilitates better decision making within and across People, Legal, Labor, and workgroups.
What you'll do
Lead a team of investigators by serving as a trainer, mentor, and advisor on harassment, discrimination, and other complex HR investigations to ensure development of capabilities and adherence to best practices
Supervise investigators toward the goal of conducting fair, consistent, and timely internal investigations; serve as advisor on planning, strategy, and approach for difficult investigations; conduct substantive reviews to quality check investigatory work product
Lead new space for strategy, design, and delivery within our Global People Partners, connecting insights to action for the overall work environment through analyzed data trends
Leverage HR expertise to manage project deliverables across workstreams with thoughtful, proactive planning, effective communication and collaboration, innovation and follow up
Support investigations process and provide recommendations with care and accountability
Constantly seek to improve and make things better – partner with various groups to leverage quantitative/qualitative insights, assess and measure, identify gaps and drive solutions
Develop relationships with Labor, Legal, and our People Business Partners
Partner with our Diversity Equity and Inclusion team, as well as Learning and Development to enhance trainings for team members when it comes to key learnings and updates
Collaborates with other HR leaders to improve employee relations processes and support other efforts that may impact employee relations
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
Bachelor's degree in human resources, organizational behavior, or related field
5 Years of relevant work experience in Human Resources, Employment Law, Compliance and/or Investigations
3-5 years supervisory / management experience or equivalent
Familiar with state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRB, Title VII
Ability to travel 25% of the time
Preferred Qualifications - Education & Prior Job Experience
MBA or master’s degree in human resources or related field
Experience in HR, serving as a strategic business partner and driving critical employee relations/ethics/compliance functions such as investigations
Proven ability to bring HR expertise to effectively facilitate large group discussion with capability and confidence.
Previous aviation experience
HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
Experience working globally
Investigative/interview certification through a national or internationally recognized organization
All you'll need for success (continued)
Skills, Licenses & Certifications
Highly self-motivated and self-directed with outstanding consulting skills: conduct needs-analysis, quickly grasp the nature of business to creatively solve complex problems
A team player with an exceptional ability to partner, build and maintain critical relationships and diplomacy with all levels of the organization
Comfortable with the uncomfortable in presenting ideas with context, clarity, meaning, and impact with both small and large groups; effectively navigates uncertainty and change
Exceptional project management skills: ability to take the initiative anticipating and handling problems or incidents before they become major issues
Excellent written and oral communication skills, including facilitation/presentation skills; ability to present ideas in business-friendly and user-friendly language
Strategic and critical thinking skills; ability to see the big picture and implore strong judgment, decisiveness, and diplomacy skill
Proven ability to maintain highly confidential information
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.