Campus Pride Jobs

Job Description:

We are committed to delivering exceptional service and creating memorable experiences for our customers. We are seeking a dynamic and experienced Customer Experience Leader to join our team. This role will be pivotal in embodying and promoting our company’s culture, facilitating cross-functional collaboration, and developing strategies to exceed customer expectations.

Key Responsibilities:

• Develop and implement strategies that align with our company’s culture and values, ensuring every customer interaction promotes these principles.

• Foster a collaborative environment by working closely with internal partners, including marketing, sales, and product development, to create a cohesive customer experience that drives satisfaction and loyalty.

• Serve as a champion for customer needs across the organization, influencing internal stakeholders and advocating for improvements in customer experience.

• Monitor and report on customer experience metrics, leveraging insights to drive continuous improvement and strategic decision making.

• Utilize data analytics to understand customer behaviors and trends, translating complex data into actionable insights and strategies.

Experience: 6+ years. Education: Typically requires a bachelor's degree.

Supervisory: No.

Our Lead Product Management and Development Managers earn between $143,800 – $215,800 annually. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world. Once you are part of our team, you’ll have an amazing compensation and benefits package, including bonuses, medical/dental/vision coverage, matching 401(k), tuition reimbursement, paid time off, discounted wireless and internet plans, and more!

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status