Job Information
FREEMAN Lead LMS Administrator in Dallas, Texas
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
We are looking for a Lead LMS Administrator, who will be responsible for the overall maintenance and usage of Freeman LMS: SuccessFactors, company-wide, including the day-to-day operations as well as any improvements to the system and processes. This position will report to the Senior Director - Learning. In addition to experience with self-paced digital learning, the ideal candidate will bring a passion around learner engagement and a willingness to experiment and try new things, and the ability to work in a matrixed and highly collaborative environment.
This position will support our Learning & Development team and is eligible to work a remote schedule.
Essential Duties & Responsibilities
Collaborate with a cross-functional team to reimagine our approach to digital learning solutions and create a coherent vision for engaging, personalized, an effective learning experience
Bring new ideas and creativity to the team - challenge our thinking and help us stretch
Responsible for modifying and publishing content, creating courses, maintaining certifications, accurate audience assignments etc.
Responsible for the ongoing support of the LMS and resolution of any issues, including working with HRIS on employee and managers issues
Partners with outside consultants and our LMS System Provider on configuration changes, including requirement specifications, testing, roll-out and recommended system enhancements
Delivers training on system usage to end-users within HR and business, as well as any instructions needed to employees & managers
Works with the business to define requirements related to training management of the LMS
Stays up to date on upcoming releases and patches, as well as recommending system upgrades or changes to improve our learning setup and the user experience
Develops reports and queries, as well as compiles and communicates performance metrics
Lead integrations with other internal LMS as well as data load initiatives
Works closely with HRIS counterparts on integration issues, process redesign and overall HR Architecture impact
Manages Ad Hoc Projects related to the use of LMS within the broader business
Acts as the primary point of contact for LMS administrative support
Education & Experience
Bachelor's Degree preferred, High School Diploma or Equivalent with relevant work experience required
Current experience with SuccessFactors LMS required
5-7 years LMS System Administration – designing, implementing, troubleshooting learning, talent management gamification, collaboration, mentor and succession planning programs using LMS software
Minimum 5 years of experience administering online training using authoring tools including Articulate, Captivate, and Vyond (previously GoAnimate)
Proficient in HTML, Javascript/coding, XML, CSS, MS Office, Adobe Suite
Reporting and analytics experience including strong Excel skills
Must be comfortable working as part of a team and independently
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental Vision Insurance
Tuitions Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Remote