Job Information
CAE USA INC Key Account Executive in Dallas, Texas
Role and Responsibilities
Responsible for support and retention of Business Aviation accounts by providing superior customer service
Establish and maintain proactive positive relationships with clients in assigned territory
Work with Sales Leader and clients to meet and exceed expectations
Handle all aspects of communications with client regarding making and changing reservations, which includes, but is not limited to answering incoming phone calls and emails, etc.
Communicate client’s objectives and requirements to Training Services department
Coordination with client and Training Services when additional training is required to successfully complete course
Work with other departments to ensure compliance of all regulations including FAA, EASA or other regulatory requirements
Improve revenue by offering additional products to upsell
Ensure clients attending training meet all Transportation Security Act regulations
Monitor client training event through completion and provide customer service
Clearly communicate payment terms to clients and assist in collection of payments
Assist with client check in and collect COD payments
Book clients in order to maximize simulator utilization
Job Qualifications:
2-5 years of sales and/or customer service experience
Teamwork oriented
BA/BS degree or equivalent work experience
Account Management experience
Knowledge of Aviation, aviation training and aviation regulations
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.