Job Information
Kyndryl Director, Workforce Strategy & Analytics in Dallas, Texas
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
We are seeking an AI and ML expert to drive the optimization of our workforce. This optimization will work to integrate our strategic platforms to solve for the technical and other skills needed to provide value to our clients, the growth, development, and satisfaction of our workforce, contractual, legal, geographic and cost constraints. We seek to build a labor optimization engine that will take inputs from our strategic planning and forecasting, identify upcoming skills gaps in our workforce and recommend opportunities to upskill, hire, or engage temporary workers to fulfill our clients’ needs. We are seeking a leader who is eager to engage directly in designing how we best leverage the AI in our existing platforms, identify gaps and execute on the solution.
Kyndryl is a global, largely remote company, where you join a group of 40 People and Workforce Analytics professionals and lead a team of data scientists and analysts. We are fast, flat, and focused: you will engage with senior leadership, a diverse group of HR professionals, fellow data scientists and analysts as well as business leaders to ensure our insights are both scientifically rigorous and aligned with our business goals.
Your work will directly influence our enterprise strategy and operations and impact tens of thousands of employees. As the Director, Workforce Strategy and Analytics you’ll be specifically responsible for:
Leadership and Team Management:
Lead, mentor, and manage a team of five (5) data scientists and analysts.
Foster a fun, focused, collaborative, and innovative team environment.
Set clear goals and expectations, providing regular feedback and performance evaluations.
Technical Expertise:
Utilize advanced data science techniques, including machine learning, statistical modeling, and optimization algorithms.
Design and implement data pipelines, integrating platforms - ensuring quality and integrity.
System design and scaling to production
Develop and validate predictive models to optimize labor resources and improve operational efficiency.
Strategic Planning:
Collaborate with HR senior leadership and across the business to define and execute the workforce management strategy.
Identify opportunities for process improvements and automation within workforce management.
Monitor industry trends and advancements in AI and ML to keep Kyndryl at the forefront of innovation.
Stakeholder Engagement:
Engage deeply with HR, operations, and leaders and data scientists within the business to understand their needs and ensure the labor optimization engine will drive Kyndryl’s success.
Communicate complex technical concepts to technical and non-technical stakeholders alike.
Engage, excite, and translate insights on workforce innovations to senior leadership.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
The compensation range for the position in the U.S. is $167,760 to $318,840 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work
locations:
California: $184,560 to $382,680
New York City: $201.360 to $382,680
Washington DC: $184,560 to 350,760
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development, and to support others in theirs. You take your work seriously and prioritize customer impact. Most importantly, you understand that the most successful teams trust and enjoy each other and are naturally inclusive in how you work with others. To be successful in this role you will have the following experience and skills:
Master's or Ph.D. in Data Science, Statistics, Computer Science, or a related field.
5+ years proven experience in a leadership role within data science or workforce management.
7+ years of proven experience in machine learning, statistical modeling, and optimization techniques, with proficiency in programming languages such as Python, R, or similar Graph analytics
Excellent project management skills with a track record of delivering complex projects on time.
Problem-solving and communication skills that will allow clear definition of business requirements in a complex and dynamic environment.
Enthusiasm to engage with a truly delightful group of humans spanning multiple backgrounds, areas of expertise and geographies to reach alignment.
Bonus points for professional services experience, familiarity with workforce management software and tools and knowledge of labor laws and regulations.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.