Job Information
SusieCakes Bakery Sales Lead FT in Dallas, Texas
Bakery Sales Lead FT
Department: FOH
Location: Dallas, TX
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3283787&source=3283787-CJB-0)
SusieCakes is currently looking to hire a Bakery Sales Lead for our location at our Preston Center location in Dallas!
We are seeking someone that has:
Experience overseeing a retail/restaurant team for at least 2+ years
Passion for creating a great guest experience
Loves to train & develop team members
Previous management roles within the food service industry/hospitality
Has a consistent track record of employment history
Looking to grow their own career
If this sounds like an opportunity you are interested in, then we would love to chat with you!
Please apply to the link and complete your application process today! This a great opportunity to join a wonderful company as we are in expansion mode for the next few years!
Pay range is: $17-19/HR + tips (average is $2-3/HR)
BENEFITS & PERKS
Flexible work schedule- Day shifts!
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year-s Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Paid Sick Time
Referral Program
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous 50% discount to all our delicious desserts!
Our guest service team leader will be responsible for the overall guest experience when on duty. They will maintain service quality standards by ensuring the team members are delivering premium guest service and treating each guest as a VIP.
RESPONSIBILITIES:
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the team-s product offerings, new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log, meal breaks, food safety and COVID procedures
QUALIFICATIONS:
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
LANGUAGE SKILLS:
Must be able to speak, read, and write English
OTHER:
Ability to work flexible hours, including weekends and holidays, as needed
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3283787&source=3283787-CJB-0)