Job Information
Amazon Process Assistant in Cypress, Texas
Description
Amazon Process Assistant (Full-time)
Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.
Responsibilities:
Track and report ATS/labor hours
Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
Ensure successful area performance through tracking and reporting metrics
Independently assess all aspects of associate work performance and provide timely and detailed feedback
Participate in Operational Excellence initiatives
Maintain a full understanding of workflow and daily production goals
Review and update SOP’s as required
Ensure work areas remain clean and are properly equipped
Identify and address safety hazards within the work area, and participate in safety initiatives
Coach associates on ways to work safely at all times
Ensure all job injuries are reported timely in accordance with established policies and procedures
Provide vacation coverage for Area Managers
We are open to hiring candidates to work out of one of the following locations:
Cypress, TX, USA
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Preferred Qualifications
Associate’s or Bachelor’s Degree, and/or prior Amazon experience
Experience taking part in a kaizen or Shingi event in a similar environment
Awareness and willingness to use OPEX tools and techniques
Demonstrates problem solving and analytical skills
Ability to communicate effectively (written and verbal) across various levels of an organization
History of meeting/exceeding departmental goals
Experience leading teams
Capable of providing direction to team members using independent judgment
Organization and time management skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.