Job Information
Xerox Representante Servicio de Impresión in Cuautitlán Izcalli, Mexico
Representante Servicio de Impresión
General Information
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City
Cuautitlán Izcalli
State/Province
Estado de México
Country
Mexico
Department
DELIVERYACCOUNTOPERATIONS
Date
Tuesday, August 6, 2024
Working time
Full-time
Ref#
20033762
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERYACCOUNTOPERATIONS
Seniority Level
Entry Level
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
OBJECTIVO :
Administrar y asegurar el proceso de atención a equipos que cumplan con los SLA´s establecidos con el cliente.
PRINCIPALES RESPONSABILIDADES (EQUIPOS BAJO ALCANCE):
Ordenar / remplazar materiales de consumo
Realizar recorrido a equipos para vigilar la calidad de impresión
Mantener limpieza externa / Interna de los dispositivos
Resolver fallas técnicas menores(atoramientos de papel, limpieza de rodillos y configuración básica) de los equipos instalados en las cuentas
Escalar de acuerdo a procedimientos acordados al siguiente nivel de soporte técnico
Controlar formatos de registros (inventarios, surtido de materiales, asistencia, etc)
PERFIL DEL PUESTO :
Escolaridad: carrera técnica
Habilidades: Conectividad, electrónica básicas /trato con clientes
Idiomas: Ingles técnico básico
Computo: Ambiente Windows básico/ Office
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.