Campus Pride Jobs

McWane Ductile Ohio - Inside Sales Representative Job Locations US-OH-Coshocton Requisition ID 2024-6684

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1 Category (Portal Searching) Sales Overview McWane, Inc. is an equal opportunity employer. Employment is made available to all persons without regard to race, color, religion, sex, national origin, age, and marital status, disability that does not prohibit performance of essential job functions with reasonable accommodation, Vietnam Era or veteran status. This policy applies to hiring, placement, recruitment, rates of pay or other forms of compensation, benefits, promotions, transfers, layoffs, recalls, Company-sponsored training, terminations, and other employment-related activities. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, to finger, handle or feel; reach with hands and arms and talk and hear. The employee is occasionally required to climb or balance, stoop, kneel, bend, crouch or crawl, and taste or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, outside weather conditions, extreme heat and vibration. The noise level in the work environment is usually moderate. Responsibilities This is a customer service position which involves all phases of the customer ordering process from receiving order to order entry to set-up of shipment. Along with this the customer service representative may be involved with pricing material for customers, processing quality complaints, issuing credits, tracking down delivery receipts, and active involvement (when called upon) in LEAN events/activities. Essential Duties and Responsibilities include those listed below. Other duties may be assigned. This position is a full-time (minimum 40 hours per week) on-site position. Occasional Weekends required Assist customers on the telephone with any questions they may have, check stock and price items requested, handle any customer problems / complaints / requests. Enter customer POs into MAS order entry system and monitor orders through production and shipment and afterwards if necessary. This includes but is not limited to: o Checking prices / or figuring prices o Ask customer when they need their product o Checking stock availability / Ask for special promises if required o Entering orders in MAS order entry system with correct lead times for each item o Print and check orders for accuracy o Fill out cancellation sheet when product is changed/ cancelled on an order o Release orders for shipment/ check schedule to be sure they are set up to be loaded and delivered when they were asked for o If items are to be purchased from an outside vendor for direct shipment to our customer create the PO with correct pricing (cost), expected delivery date, correct ship to address and contact information. Give this PO to the Sales Office Manager to sign and email to