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The Corvallis Clinic Medical Office Specialist (MOS) Float in Corvallis, Oregon

Position Details: * Employment Status: Full-Time * Position Status: In Office * Schedule: M-F 8:00 AM - 5:00 PM * Weekly Hours: 40 Summary: The Medical Office Specialist Float is assigned to specific departments to cover for MOS vacations, protected leave and sick days, as needed. The MOS Float provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: * Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. * Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. * Greet and check patients in, verifies current demographics and insurance coverage. Notifies back office staff of patient’s arrival in a timely manner. * Working knowledge of the referral process. * Uses the correct search criteria in order to eliminate the creation of duplicate documentation and enters in the EHR. * Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. * Direct patient flow and prepare patients for exams. * Proactively monitors and manages provider schedules for accuracy. * Actively participate in the cleaning of shared work areas. Keeping exam rooms clean, neat and stocked. * Participate in the orientation and training of new employees. Education/Licensure/Experience: * Six (6) months of customer service in a professional office setting OR one (1) year or more in a service related industry. Requires a high school diploma * Certification from a MOS program is preferred Knowledge and Skills: * Ability to work well with providers, clinical staff and patients * Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work * Excellent proven customer service skills * Intermediate computer and telephone skills * Ability to adapt easily to changing environments * Flexibility – unscheduled or frequent assignment changes