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As a Learning & Development Specialist, you will contribute to Starbucks success by managing learning and development (L&D) initiatives and processes, to meet the needs of Starbucks Latin America & Caribbean business. This role consults with the retail business to identify learning needs and assists in developing and localizing learning solutions that build functional capability and meet business objectives.

In this L&D role, you will…

• Support the creation of L&D program materials.

• Gather content and source materials in support of specific program areas

• Manage localization and translation of L&D program materials.

• Document, administer and maintain existing L&D processes and programs.

• Track L&D program activity and prepare reports.

• Support program evaluation through data collection and analysis, including collecting feedback and metrics within specific program or content areas.

• Respond to partner inquiries regarding L&D programs, including monitoring email and web communications and following up to ensure resolution.

• Support L&D manager with project-specific needs.

We’d love to hear from people with:

• 3+ years managing learning programs

• 2+ years basic project management skills

• 2+ years facilitating groups and delivering presentations

• Knowledge of adult learning theory and the effective application in a business setting.

• Familiarity with e-learning platforms and authoring tools

• Ability to plan, implement and monitor effective delivery of learning and development solutions.

• Problem solving skills that allows them to recognize potential roadblocks before they become larger issues.

• Ability to balance multiple priorities and meet deadlines.

• Ability to influence effectively others.

• Ability to navigate ambiguity and work independently and as part of a team.

• Proficient in Microsoft Word, PowerPoint, Excel and online meeting technologies

• Ability to communicate clearly, concisely, and persuasively in Spanish and English, Portuguese is a plus.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in Miami, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.