Job Information
Humana Associate Director of Digital Experience Solutions (DES) Architecture in Concord, New Hampshire
Become a part of our caring community and help us put health first
Associate Director of Digital Experience Solutions (DES) Architecture
In support of our vision to create best-in-class digital products that inspires better health and creates simple, personalized and connected experiences for our healthcare customers, we are embarked on the key strategic journeys to align our technology strategy to business goals, and to enable effectiveness and efficiency of technology decisions.
The Associate Director of Digital Experience Solutions (DES) Architecture is a highly visible role that will influence key strategic decisions for the DES organization and support the vision and strategic intent for Omni Channel Digital portfolio. This role requires a solid understanding of how organization capabilities interrelate across department(s). You will solve for the technology challenges around delivering omni-channel experiences and next generation AI/ML driven recommendation engines helping our members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences.
Responsibilities include, but not limited to:
Influence the organization and work independently with senior business and Information Technology leaders and executives while acting as a mentor and role model.
Advise multiple areas; make recommendations to senior executives on matters of significance.
Provide strategic advice and guidance to segment and enterprise platform teams.
Lead a team of highly specialized Solution Architects, Cloud Architects, and DevOps experts.
Consult with cross department teams to build digital, omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
Build highly scalable, secure microservices in a cloud agnostic way
Provide thought leadership to challenge/influence all levels across the organization to rethink routine, embrace cloud and modern engineering practices including agile adoption to provide highly resilient integrated experiences.
Create and maintain documentation of all architecture design and analysis work.
Contribute to the creation of governing principles to guide Omni-Channel and Digital Experience decision making.
Skills and knowledge must span multiple architecture domains (e.g., Business Architecture, Application/Solution Architecture, Technical/Infrastructure Architecture & Information/Data Architecture) to ensure balanced full stack engineering solutions.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
10+ years of IT experience
8+ years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field
3+ years of experience building world class digital experiences (across web & mobile; including front-end development, back-end development, integrations, network and hosting management, user experience, and back-end server management.)
3+ years of people management experience, leading by engagement, empowerment, continuous feedback, and coaching
Strong expertise in building omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
Demonstrated experience in hands-on software development and solution architecture
Hands-on experience in a public Cloud environment or Cloud transformation
Demonstrated success in a matrix-managed, cross-functional, and collaborative organization
Prior experience managing large multi-technology teams and being responsible for the execution KPIs, OKRs and timelines
Passionate about both healthcare and enterprise architecture practices
Knowledge of the quality-centric culture and principles
Ability to communicate to both very technical audiences as well as presenting complex technical designs to senior leadership
Preferred Qualifications
Master's degree in IT-relevant discipline
Highly preferred any Cloud specialist certification
Familiar with application and workload dependencies, architecture, and service level requirements
Understanding of project and program management standards and methods
Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack
Data engineering background is a plus
Use your skills to make an impact
Why Humana?
You'll experience the following perks as a full-time Humana employee:
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Interview Format:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
#LI-Remote
Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$153,500 - $211,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.