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Atrium Hospitality Human Resources Manager in Concord, North Carolina

Hotel:

Concord Embassy Suites

5400 John Q. Hammons Dr. NW

Concord, NC 28026

Human Resources Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Are you passionate about shaping workplace culture and leading HR initiatives? As HR Manager, you will be the cornerstone of our Human Resources team at the Embassy Suites by Hilton Charlotte-Concord Golf Resort & Spa property, providing leadership and expert guidance on policies, procedures, and best practices. Serving as the central on-property resource for HR information, you’ll partner with Management and associates to implement Atrium's HR strategies, ensuring alignment with our company culture and core values. If you’re ready to make a meaningful impact by fostering a positive work environment and driving organizational success, we want to hear from you!

The primary purpose of the Human Resources Manager is to provide administration and leadership support and guidance in human resources policies, procedures, and practices. This role will function as the central contact for information specific to human resources and will navigate the necessary systems to ensure Atrium HR initiatives are cascaded to management and associates while promoting Atrium company culture and core values.

Work Performed:

The Human Resources Manager will be tasked with the following duties, responsibilities, and assignments:

  • Act as key recruiter on property and lead full cycle recruiting efforts: review resumes/applications, partner with hiring managers, coordinate interview process, ensure positive candidate experience, manage pre-employment requirements, effectively manage the Workday applicant tracking system and compliance, and correlate job offer process.

  • Ensure compliance with all federal, state, and local employment laws.

  • Act as the Workday Administration leader with assistance from Area Director of Human Resources for talent acquisition, HRIS, performance, and compensation.

  • Maintain training records and facilitate, develop and/or conduct training sessions that provide initial and ongoing training by working with the management team to ensure department and individual training is provided. Ensure compliance with brand and Atrium training requirements.

  • Performance management and development to include positive associate relations, appropriate feedback and coaching, performance review administration and compliance, and counseling and disciplinary action.

  • Maintain personnel files in accordance with established guidelines.

  • Onboard and orient associates.

  • Associate benefits administration, including conducting meetings as necessary to ensure all eligible associates are familiar with their benefit package and aware of the enrollment process.

  • Assist and ensure property and timely handling of all unemployment claims

  • Assist the Administrator for Worker’s Compensation claims. Champion safety efforts on property. Coordinate facility efforts to ensure injured associates receive prompt medical attention. As necessary, maintain OSHA log in accordance with the act, correlate and communicate incident trends, and co-chair safety meetings.

  • Create and maintain open door policies to ensure open and transparent communication with the team.

  • Promote the Company culture and increase employee morale through associate recognition programs such as associate of the month and manager of the quarter, birthday and anniversary celebrations, rallies and other associate-focused events.

  • Develop community relationships in alignment with our Corporate Social Responsibility pillars and inclusion commitment.

  • Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

3-5 years of Human Resources experience as an HR leader with broad HR Generalist skills.

Working knowledge and practice of FLSA, FMLA, ADA, EEO, OSHA, COBRAT, etc. and understanding of state and federal law.

Preferred Prior Experience:

Hospitality experience

Prior experience implementing HR strategies and initiatives

Required Education:

Bachelor’ Degree in related field of study; or equivalent experience

Preferred Licenses/ Certification:

HR Certification active or in process

Required Technology:

Intermediate skills in Microsoft Office Suite and proficiency of technology capabilities

Preferred Technology:

Workday Experience

Physical:

8+ hours at a desk/computer

Other:

Excellent communication, presentation and listening skills

Bi-lingual a plus

Competencies:

(29) Integrity and Trust

Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

(3) Approachability

Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting.

(5) Business Acumen

Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.


When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay

  • Significant Travel Discounts on Marriott and/or Hilton properties

  • 401k Plans

  • Medical Insurance

  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.


Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!

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