Job Information
Tiffany Stuart Solutions, Inc. Inside Sales Representative in Concord, California
Inside Sales Representative Location: Concord, CA Pay Range: $19-21/hr Full-Time, Onsite Temp-to-Hire We are seeking an Inside Sales Representative to join a leader in providing lifesaving medical alert systems, where youll be part of a mission-driven company dedicated to helping seniors and individuals with medical needs live independently and safely. This is a unique opportunity to not only drive sales but also make a real impact by providing peace of mind to our customers and their families.
As an Inside Sales Representative, youll respond to inbound leads, close sales, and help retain existing customers who may be considering cancellation. Youll handle multiple phone lines, take ownership of customer concerns, and work toward providing solutions that save accounts and ensure customer satisfaction. Your ability to effectively communicate, troubleshoot, and manage customer databases will be key to your success.
If you have a passion for sales and helping others, are detail-oriented, and excel in fast-paced environments, this could be the opportunity for you! Apply now and call Brett at 888-303-5627 to discuss this opportunity!
What Youll Do:
- Engage with customers and incoming leads, with a focus on closing sales.
- Handle multiple phone lines with efficiency and poise, ensuring every customers needs are met.
- Take charge of customer retention, using innovative tools to keep accounts happy and onboard.
- Process orders and keep the customer database up-to-date with precision.
- Follow up on leads with urgency, turning pending inquiries into successful interactions.
- Deliver top-notch customer service, expertly solving problems and providing tailored solutions.
What Youll Bring:
- 1-2 years of experience in phone-based customer service required, preferably in a call center or sales environment
- High School diploma or equivalent required; college degree is a plus
- Excellent communication and customer service skills
- Proficiency in computer data entry and retrieval, with experience in word processing and spreadsheets
- Strong problem-solving abilities and follow-through skills
Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.