Job Information
LAWSON TRUCK AND REPAIR Heavy Duty truck parts counter sales in COLVILLE, Washington
Job Purpose: Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment. Duties: * Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. * Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. * Maintains parts inventory by verifying supplies; placing orders when order-points are reached. * Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system. * Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. * Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. * Updates job knowledge by participating in educational opportunities; reading about new products. * Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Data Entry Skills, Telephone Skills, Customer Focus, Customer Service, Verbal Communication, Selling to Customer Needs, Meeting Sales Goals, Product Knowledge, Inventory Control, Professionalism, Job Knowledge