Campus Pride Jobs

Position: VP of Asset Protection Location: Columbus, OH Job Id: 755

of Openings:

1 Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: The Vice President Asset Protection is responsible for overseeing the servicing and liquidation of distressed assets within Collections, Bankruptcy, Foreclosure, Loss Mitigation, Repossessions, and Claims. The Director performs strategic planning, provides departmental oversight, and creates efficiencies managing workflows while ensuring policies and procedures, training tools, and team skill sets are in place and adhering to applicable State, Federal, and Investor regulatory requirements are in place and followed. What you will do: Manage the Asset Protection department that includes Collections, Loss Mitigation, Foreclosure, Repossessions, Claims and Bankruptcy by mitigating delinquency and losses, and the timely reporting and filing of all claims with insuring agency. Ensure Asset Protection & Operations Policy guidelines are followed to insure consistency within default servicing and operations. Monitor staff to ensure they are being creative and proactive in offering delinquency resolution plans and loss mitigation efforts. Ensure Specialist are offering viable repayment solutions. Ensure Investor Default Servicing Guidelines are practiced and followed. Ensure workflow and procedures are put into place, trained on, and used/followed. Ensure expertise exists within staff so that staff can easily perform back up duties for coworkers ensuring business continuity. Coach all staff regularly and document pertinent issues and actions (work samples). Give regular feedback to staff on work performance by engaging in daily conversations with individuals and groups. Create and maintain an enjoyable and positive work environment for the Asset Protection team. Write and conduct monthly Performance Appraisals, ensuring formal documentation of staff performance during specified periods of time. Documents Performance Improvement. Opportunities when appropriate and is consistent among team members. Ensure expertise exists within staff so that staff can easily perform back up duties for coworkers ensuring business continuity. Reviews and approves timecards on a timely basis. Effectively manages employees in compliance with HR Operations Manual. Analytics & Reporting: Production of monthly performance reports for Board and Corporate Development identifying any trends and providing key data. Provides quarterly performance reporting and analysis compared to prior year. Researches and provides responses to audit inquiries. Analyzes data and identifies any underlying trends. Makes recommendations. Analyzes Charge Off's / Delinquencies and make recommendations to policy development. Policy Development: Receive and Evaluate Regulatory changes/updates and determines needs to make Asset Protection policy changes Write and maintain Asset Protection policy additions/changes. Submit written Asset Protection policy additions/changes to Board for approval. Investor Relations: Ensures that delinquent loans are serviced meeting investor default servicing requirements. Maintains up to date knowledge of SBA, Fannie Mae, Freddie Mac, FHLB, FHA, HUD & VA default servicing guidelines. Member Financial Data: