Job Information
Franklin County Children Services Social Program Manager - Policy & Performance Support in Columbus, Ohio
Job Title: *Social Program Manager 1 *Requisition #: *735300-09102024 *Primary Location: *Ohio-Franklin County-Columbus *Work Location: *855 W. Mound Street, 43223 *Bargaining Unit/Non-Bargaining: *Non-Bargaining *FLSA Status: *Exempt *Schedule: *Monday-Friday, 8:00am-5:00pm. Hours based upon agency need *Minimum Starting Salary: *$29.46/per hour *Posting Start Date: 09/24/2024 Posting Close Date: 10/04/2024 at end of business/5:00pm EST*
How to Apply:
Email your updated resume to fccshr@fccs.us. *Submissions received after the Posting Close Date will not be considered.
Who We Are:
Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.
What You Will Do -- Essential Duties and Responsibilities:
Employee is under administrative supervision of Social Program Administrator 1; lead in the area of Managed Care within the Performance Support Department; provides guidance, support, and leadership to the Managed Care TA's, process including Deceased Child Review, CFSR, CPOE and Accelerated Safety Analysis Protocol (ASAP); works collaboratively with other areas of the agency, Managed Care partners and with community partners to monitor and improve provision of services and quality of outcomes for children and families; all with the continual attention to timely and quality service treatment delivery to the children and their families who are served by the agency.
- Provides direction and oversight related to Managed Care; maintains the responsibility for the quality improvement, monitoring, and client/community satisfaction of the program; supervises staff, includes advising staff on policies and procedures and changes deemed necessary; monitors and evaluates program compliance with agency and ODJFS policies and procedures; documents work professionally; maintains regular contact with PS AD and Division Director; collaborates with all Program service areas and Managed Care, as well as other support staff, including Evaluation, Information Technology, Professional Development, Data Management and Revenue Enhancement.
- Directly supervises managed care social program coordinators in order to meet department and agency goals; ensures staff development and compliance with state regulations for their area; maintains conference notes on meetings and issues discussed; addresses service delivery issues, workload and disciplinary concerns as they may relate to their assigned staff; conducts meetings to build cohesive staff; reviews instructional material and shares information on new policies/procedures; responsible for the instruction and training of new staff, evaluates staff performance and performs personnel duties of the department.
- Reviews and evaluates data for the ASAP Program at FCCS including but not limited to reviewing identified high risk cases, completing ASAP guides, scheduling, and conducting case staffings with program services, managed care providers and other support staff and monitoring outcomes; documents work professionally.
What We Offer You:
Hiring Bonus up to $1,500
Quality, Low-Cost Medical, Dental and Vision Insurance
Generous Vacation, Sick and Personal leave accruals and 11 paid holidays
Retirement Pension through the Ohio Public employment Retirement System
457(b) retirement savings plan through