Job Information
Robert Half Security Operations Specialist: I (Junior) in Columbus, Ohio
Description
We are in the process of recruiting a Security Operations Specialist: I in Columbus, Ohio. This role is within the security industry, providing an opportunity to monitor complex alarm and surveillance systems. The position is a short term contract role, with the potential for further opportunities.
Responsibilities include:
• Monitoring and operating complex alarm and surveillance systems, coordinating suitable responses to alerts
• Answering incoming calls related to suspicious activity or security events, ensuring swift and appropriate action
• Creating comprehensive reports and maintaining detailed logs of all calls and activities
• Liaising with both security and non-security colleagues to coordinate responses or assistance in resolving issues
• Utilizing strong oral and written communication skills to effectively interact with colleagues and clients
• Leveraging skills in Microsoft Excel, Word, and Outlook to optimize task efficiency
• Drawing on previous experience in a call center or similar environment to effectively handle high-intensity situations
• Applying knowledge of security operations and surveillance systems to maintain a secure environment
• Resolving issues promptly and effectively, demonstrating strong problem-solving abilities
• Managing multiple tasks simultaneously, ensuring all responsibilities are met in a timely manner.
Requirements • Proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook
• Experience in answering inbound calls in a call center environment
• Familiarity with security protocols and monitoring tools
• Ability to maintain logs and records in a systematic manner
• Problem-solving skills to resolve issues efficiently
• Excellent written communication skills
• Experience in identifying and reporting suspicious activities
• Ability to create detailed reports based on observations and data
• Knowledge of security operations and surveillance systems
• Experience working in a security operation center is preferred Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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