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JPMorgan Chase Robotics UAT Test Lead in Columbus, Ohio

Chase is the industry leader in bringing innovative solutions to customers. The Robotics Operations and Innovation Product provides oversight to the execution of the CCB Operations investment agenda, leadership through Project Management, Technology Portfolio Management, Operational Change Readiness, Innovation Strategy, and Innovation Execution.

The Robotics Product is responsible for identifying and delivering automated solutions that simplify processes, eliminate inefficiencies, improve customer and employee experience, and enhance controls in CCB Operations.

As a member of the Robotics team, the User Acceptance Test Lead will have the unique opportunity to ensure Intelligent Automation solutions that eliminate inefficiencies in CCB Operations are successfully integrated into production. The role will manage the end-to-end testing, test planning, test data preparation, UAT Test execution, and production validation for Intelligent Automation cases.


  • Lead a matrixed team through test planning and execution of multiple initiatives

  • Oversee the creation of the manual test scripts by the business product owner &/or LOB tester

  • Define test data needs and ensure completion of test data conditioning

  • Responsible for UAT test execution and defect management including monitoring and reporting

  • Oversee production validation by tracking defects, coordination of re-tests, and report outcomes until the solution is handed off to the owner of the process being automated (process owner)

  • Train full-time employees and consultants as needed (test tools, test methodologies, etc.)

  • Ensure comprehensive test coverage exists by understanding the test scope and approach of dependent QA, UAT and Vendor groups


  • 5-7 years of testing or related experience

  • Bachelor's degree or comparable experience

  • Experience in both waterfall and agile test methodologies.

  • Working knowledge of ALM and JIRA.

  • Thorough knowledge of SDLC and associated deliverables.

  • Excellent verbal and written communication skills.

  • Self-motivated with the ability to work independently.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans