Campus Pride Jobs

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Quality Assurance & Compliance Consultant. This is a remote position. Open to qualified candidates within the United States. WHAT YOU NEED TO KNOW: The Quality Assurance & Compliance, Consultant ("Consultant") reports to QAC's Vice President, Training Services' Quality Assurance & Compliance department ("QAC"). The Consultant investigates, analyzes, reports on, and resolves or escalates cases assigned to them from the date of case assignment through the date the case is closed. These cases are related to the delivery, marketing, sale, use and reporting of Red Cross courses, course materials, classes, and Class Posting Service. The Consultant is also responsible for protecting the quality and integrity of the Red Cross's training programs (which are developed, marketed, managed, and administered through Training Services) and the use of Red Cross intellectual property-all pursuant to applicable Training Services' policies, procedures, written agreements, guidelines and manuals (each and collectively, "Requirements"). It is of critical importance to the Consultant role that they perform their responsibilities with limited supervision and guidance and that they are competent subject matter experts in the Requirements. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Under limited supervision, the Consultant. Investigates, resolves and/or escalates assigned cases pursuant to applicable Red Cross Requirements in an expeditious manner. * Collects and analyzes information and data from multiple sources to conduct thorough and fair investigations of assigned cases. * Prepares written reports regarding the status and resolution of their assigned cases, which reports are accurate, relevant, complete, and written in a clear and concise manner. * Supports and works collaboratively with the Product Department's development of Red Cross training products and services offered or contemplated to be offered to internal and external stakeholders. * Works collaboratively with Training Services' Products, Sales, Information Technology, Service Delivery and Training Support Center business units to support the development, documentation and execution of applicable