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Pharmacy Technician II - Specialty Pharmacy Requisition ID 2024-53425 Category Allied Health Overview Pharmacy Technician II - Specialty Pharmacy (Hybrid) The Outpatient Technician II- Specialty Pharmacy position exists to provide technical expertise in the Specialty Pharmacy. The position supports the pharmacy by aiding the pharmacists and other clinical staff. Once the Outpatient Tech II- Specialty Pharmacy has become proficient in the core operations of the NCH Outpatient Pharmacy, they will transition to a primarily call center based role. Schedule: (Full-Time, Benefits Eligible) Monday to Friday - 7:30 am to 5:00 pm Location: Central Campus 700 Children's Dr Columbus, Ohio 43205 Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 16,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Accepts prescription, establishes billing/patient charges, documents patient's allergies correctly, interprets and enters information regarding the outpatient prescription into the computer system. - Continuously Serves as call center agent: answers the telephone and assists caller or forwards to appropriate individual (pharmacist, pharmacy administration, etc.). Places outbound calls to patients to schedule prescription deliveries. - Continuously Prepares shipments appropriately to ensure drug stability during transit. - Frequently Manages pharmacy stock, including ordering and organizing and notifies pharmacist or inventory coordinators of any problems or concerns. - Frequently Independently resolves on-line adjudication problems with third party payers, without pharmacist intervention. - Frequently Qualifications KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Education: High school diploma or equivalent. Licensure: Board of Pharmacy Technician License (Registered or Certified). Certifications: Completion of a pharmacy technician program, two years of experience as a pharmacy technician (preferably in a setting appropriate for the position, e.g. outpatient, hospital, etc.), experienced NCH outpatient technician in good standing, or a bachelor's degree. Certification as a pharmacy technician or documented passing score on certification exam prior to start date. Skills: Demonstrated skills in algebra by passing score on math competency administered on site. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to thi