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JPMorgan Chase Learning Lead III: Digital Instructional Designer, VP in Columbus, Ohio

Position Summary

The VP Learning Lead III works to identify, recommend, and create digital learning solutions that help the lines of business meet business goals within our Digital, Operations and Technology Learning organization. The primary responsibilities of this position are to design digital learning content across the Professional Skills, Analyst and Technology learning curricula. The VP Learning Lead III also oversees development and implementation of learning strategies to reimagine existing and new training programs and supports complex training projects that impact large business initiatives.

Core Responsibilities

  • Create cutting edge digital learning that grabs learners, drives their learning and engages them with digital and virtual learning.

  • Creates and implements learning products consistent with adult learning theory that effectively conveys key information and achieves learning objectives

  • Remain current with the latest market training innovations /product offerings and constantly suggest innovative training solution

  • Proven consulting, negotiation and influencing skills

  • Coach and lead other digital designers and Instructional designers to drive best practice and the highest standards

  • Investigate, analyze and evaluate digital learning tools, skills, and approaches to ensure the team are leveraging modern learning techniques

  • Demonstrated ability to successfully give and receive feedback at all levels of the organization

  • Executive presence with and ability to deliver succinct impactful messaging

  • Proven accomplishment in building relationships with customers and internal clients

  • Partner with Learning Partners, and other key stakeholders to evaluate and address curriculum gaps.

  • Leverage, support, and at times, lead Learning Squads (workgroups) to drive new approaches, best practices and common standards.

  • Strong organizational and time management skills

  • Ensure compliance of project activities with audit and risk policies and the highest aspirations of the firm's business principles.

Qualifications, Experience & Attributes

  • Bachelor's degree learning and development, instructional design, educational technology, Digital and Interaction Design, Communication Design or similar degree (preferred)

  • 5-10 years of experience working closely with subject matter experts to develop training strategies and solutions

  • 5-10 years' experience designing, developing, and implementing instructional design solutions. Experience with leading digital media or projects in an agile environment (strongly preferred)

  • At least 5 years of experience with learning content development tools, (Articulate Storyline/360, Adobe Captivate, Adobe Design Suite, Vyond and Camtasia)

  • Some exposure to developing for mobile devices, HTML5, JavaScript and other client-side languages would be helpful and are not required

  • Experience with audio and video editing software

  • Demonstrate experience with industry-standard methodologies, such as ADDIE and SAM models, Blooms Taxonomy, Kirkpatrick and Phillips' Levels of Evaluation

  • Proven consulting, negotiation and influencing skills

  • Strong executive presence with and ability to deliver succinct impactful messaging Strong experience in training design / solutions utilizing multiple approaches (classroom, web ex, e-learning, communities of practice etc.)

  • Proven ability to embrace change and quickly learn the applicability of new concepts specifically related to the application of digital technologies (e.g., Augmented Reality and Simulations, learning in the flow of work, Adaptive learning, Education Technologies based on Artificial Intelligence, Big Data)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans