Campus Pride Jobs

$66,831 - $74,133 | 1600 McKinley Ave, Columbus, OH, United States | Transit Operations | Full Time

Join the organization that received Outstanding Public Transportation System Achievement Award from the American Public Transit Association in 2018 & 2020!

Central Ohio Transit Authority (COTA) is central Ohio's public transportation provider, providing nearly 19 million passenger trips per year servicing Franklin County and parts of Delaware, Fairfield, Licking and Union counties. Guided by our 2019-2024 Strategic Plan, our vision is to move every life forward. Our mission is to provide solutions that connect people to prosperity through innovation, dedication and teamwork.

Salary: $66,831 - $74,133

Location: 1600 McKinley Avenue, Columbus, OH 43222

Benefits: COTA offers competitive benefits including: medical/Rx, vision, dental, supplemental insurance, life insurance, paid parental leave, employee discounts, employee bus pass; wellness initiatives, on-site cooking classes & chair massages, on-site Health Coaches & Dietitians, tuition reimbursement, and retirement benefits through OPERS & Ohio Deferred Compensation.

Position Summary:

Performs employee learning and development work assuring new and existing operators and transportation supervisors have the knowledge and skills necessary to safely and efficiently perform their duties as it relates to providing excellent customer service to the public and passengers. Responsible for training preparation including, logistics, materials, scheduling and tracking. Performs cross-functional training assignments to meet business needs.

Performs duties in alignment with the 2019 2024 COTA Strategic Plan and in support of the organization's vision To Move Every Life Forward.

This Position is Responsible For:

• Provides training for new and existing bus operators on the daily operation of all areas of the transit system, ensuring compliance with city, local, state, and federal laws governing transit services.

• Leads, evaluates, and coaches assigned learners, achieving maximum productivity and high employee morale.

• Monitors operator performance through observation of live service. Provides verbal and/or written feedback and coaching through written and verbal coaching sessions.

• Partners with the Talent and Engagement team to conduct briefing meetings and interviews for potential employees.

• Assists in the development of new and revised learning and development programs for bus operators, supervisors and operations employees;

• Facilitates new student bus operator training in all areas of Transportation; both instructor led and on-the-road, COTA customer service techniques, CDL test preparation, emergency procedures, ADA, pre-trip inspections, safe-driving methods and transportation technology including CAD/AVL and fare box operation; tracks progress of all students;

• Enforces COTA policies, procedures, and employee attendance. Initiates discipline procedures through the application of the union contract/policy manual as it pertains to bus operations activities. Provides documentation to the respective transportation leader as required;

• Supervises and provides leadership for their new operators. Trains, develops, and appraises learners effectively. Ensures the organization meets its EEO responsibilities by assisting in identifying problem areas, participating in local minority organizations, participating in review of complaints alleging discrimination, and supporting career counseling for employees. Takes corrective action as necessary, on a timely basis, and in accordance with policy; and

• Must be willing to work any shift and day as required.

  At Minimum You'll Need:

• Requires a High School Diploma or GED, and four (4) years of supervisory, coaching, mentoring, and/or transportation experience, or an equivalent combination of education and experience in business or public administration. An Associate's Degree preferred.

• Must possess, or have the ability to obtain, a Class B Commercial Driver's License (CDL) with Airbrake & Passenger endorsements; and

• Must have the ability to obtain TSI certification, if applicable.

  COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equity, Diversity, and Inclusion are of core importance and essential to the success of the organization. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. COTA believes that diverse and inclusive organizations gain the benefits in creating a stronger and more effective workforce resulting in services that better meet the needs of consumers and in result Move Every Life Forward.