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IAM SailPoint IIQ Engineer Requisition ID 2024-52551 Overview The Identity & Access Management Engineer is responsible for the operational management, design, development, and support of the Nationwide Children?s Hospital Identity & Access Management (IAM) technology stack, processes and infrastructure. Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 16,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Maintains and monitors operations of IAM technologies for efficiency, availability, and security. Leads or assists functional or technical delivery of IAM solutions to end users as an individual contributor or team member based on guidance from team leadership. Leads or assists with the analysis, design, and implementation of NCH's IAM initiatives, including requirements gathering and translation between business terms and technical requirements. Serves as an escalation point for operational issues related to the IAM infrastructure and processes, including occasional after-hours support. Contributes to the evaluation and determination of software tools and operational feasibility of solutions. Partners with vendors to optimize software configurations while ensuring high availability and ease-of-use. Develops training material for primary support roles as well as system documentation, including DR plans. Builds and maintains positive relationships with immediate team members, project teams, other internal IT departments, customers, end-users, and external contacts. Qualifications Education: Bachelor's Degree in Computer Science or related field or equivalent Skills: Proficiency with database systems, SQL and data modeling principles. Proficiency with scripting languages. PowerShell experience highly preferred. Excellent customer service, communication (oral and written), troubleshooting and problem-solving skills. Basic project management skills including ability to gather business requirements. In-depth understanding of the Identity Management lifecycle, Cloud Identity & Security, Single Sign-On (SSO), Privileged Access Management (PAM), Federated Identity, Access Control & Governance and concepts regarding authentication and authorization. Experience: 3+ years experience providing systems analysis, design, development, and administration. 2+ years experience with development environments/languages such as .Net (C#, VB), C/C++, Java. Experience with IAM protocols such as OAuth, OpenID Connect, SA