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SitusAMC Business Systems Analyst - Servicing Technology in Columbus, Ohio

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role elicits, analyzes, and documents the business needs of end-users, compiling user requirements with an understanding of the technology solutions needed. This role will also analyze and document both current and future business processes. This role will not have any direct reports.

Essential Job Functions:

  • Conduct interviews to gather user requirements

  • Track day to day requests and completes requests within established time frames

  • Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team

  • Effectively communicate (both verbally and through written documentation) with stakeholders to ensure that issues and solutions are understood

  • In conjunction with Project Management team, act as a point of contact for testing and documenting software upgrades

  • Participate in the QA of solutions/software releases to ensure features and functions have been enabled and optimized for business acceptance

  • Act as a support resource to project team(s) to ensure tight integration between business processes and technology

  • Work collaboratively with various departments to find and implement system solutions

  • Takes initiative and undertakes self-development activities

  • Ability to follow instructions and responds to management direction

  • Other activities as may be assigned by your manager

Qualifications/ Requirements:

  • Associate degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience

  • Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.

  • Demonstrated analytical skills with the ability to apply analysis to systems and processes as required

  • Strong attention to detail and accuracy

  • High degree of professionalism

  • Ability to work as a team player

  • Pro-active approach to problem recognition and resolution

#LI-AS1 #LI-Remote

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$65,000.00 - $110,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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