Job Information
Public Consulting Group Operations Analyst 1 in Columbia, South Carolina
Overview
PCG's Financial & Strategic Solutions (FSS) center of excellence within Health is seeking an Operations Analyst 1 for the Shared Solutions Group (SSG). PCG Health provides states with a comprehensive suite of services to administer and manage their Medicaid school-based services programs. This role will be part of the Data Operations team that supports these school-based services. The Operations Analyst 1 will ideally have data management skills within a health setting and will assist and contribute to compliance reviews and other audit and quality assurance deliverables. They will be involved in ensuring accuracy in data calculation and aggregation processes, creating standards for peer-to-peer review, and support state reviews to ensure quality assurance expectations are met.
Responsibilities
Duties & Responsibilities:
General Responsibilities
Produces reports on collected data within mandated time frames.
Updates and maintains school district provider contact list in PCG Claiming System.
Performs multiple levels of review on cost reporting data.
Works collaboratively with colleagues to complete necessary desk and compliance reviews.
Communicates effectively with school district staff via email and phone to provide information and assistance to questions regarding annual cost reporting.
Works within a team to create training material for school district providers.
Assess and transform Excel data to be compatible with pre-defined templates.
Identify and communicate data quality issues and summarize requirements for follow-up.
Validate data management tasks performed by other team members.
Manage a queue of data management tasks with prompt delivery and clear communication.
Data Analysis and Validation
Produces reports on collected data within mandated time frames.
Conduct financial analysis of cost reports including trend analysis, variance analysis, and root cause data investigations.
Gather and interpret cost and/or ratio data to identify variances and trends, create reports and perform advanced analysis when necessary.
Perform “desk audits” of cost reports, validating data submitted against supporting documentation.
Client Service
Communicates with internal clients about data discrepancies, missing information, needed documents, upcoming deadlines, and status.
Appropriately escalate issues within the Team.
Works within a team to accomplish other duties on the project to meet necessary deadlines.
Other
- Special projects as assigned
Qualifications
Required Skills:
· Strong interpersonal, organizational, time management, and written communication skills.
· Demonstrate a detailed and process-oriented approach to problem-solving.
· Demonstrate sound judgment in completing tasks and in seeking guidance when needed.
· Demonstrate a positive attitude and demeanor; showing initiative, enthusiasm, and strong willingness to learn.
· Demonstrate a commitment to deliver exceptional client service for internal and external clients.
· Ability to report and track findings, review documentation, and notify management of key issues.
· Ability to embrace change and flexibility.
· Ability to juggle multiple assignments at once, prioritizing when necessary.
· Attention to detail.
· Ability to work independently and with a team in a remote environment.
· Proficiency with Microsoft Office applications, specifically Excel and Word.
· Experience with database software or visualization tools a plus.
Q ualifications :
Education: Bachelor’s degree preferred but will consider similar experience.
Experience: 1-3 years of analytical work - working in office or corporate environment required; proficiency with MS Office suite required; Experience with or knowledge of Medicaid, Healthcare, Education, and/or customer support is beneficial.
Working Conditions:
Remote work setting
Low to no travel expected (maximum 10% travel)
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.
Remote Work Statement:
This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:
be available during your set working hours.
have a safe, private, and distraction-free environment in which to complete your work, and
be able to give your full attention to the completion of your PCG job duties.
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
We are accepting applications on an ongoing basis until filled.
#LI-remote
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $45,000-$55,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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Job Locations US
Posted Date 1 week ago (4/25/2024 5:14 PM)
Job ID 2024-10341
# of Openings 1
Category Operation Support
Type Regular Full-Time
Practice Area Health Services
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.