Job Information
EquipmentShare Implementation Project Manager in Columbia, Missouri
EquipmentShare is Hiring a Implementation Project Manager
EquipmentShare is searching for an Implementation Project Manager to coordinate installation of our Telematics solutions for our internal and external customers. Office location is in the Kansas City, MO or Columbia, MO area. Remote work is an option.
Salary range: $62k-$70k. Factors including past experience and location may affect final compensation rate.
Primary Responsibilities
Establish productive, professional relationships with key personnel in assigned customer accounts
You will be an integral part of our Implementation team, responsible for connecting our internal teams with T3 clients as we deploy T3
Assisting in installation/implementation planning with internal T3 teams and T3 customers
Owning and planning large scale, complex implementations. Coordinating people, materials, and assets simultaneously.
Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of the T3 solution and hand off to the CSA team
Communication with Sales and Operations leadership teams to ensure proper SLAs are being communicated to all teams and customers
Work with customers, Telematics Installers and other stakeholders to manage installation, service and/or repair of our telematics solutions.
Work with and occasionally help lead Implementation Project Coordinators (IPCs).
Communicate proactively with internal and external stakeholders regarding implementation/ installation
Be available to support installers by phone when they are onsite outside of standard working hours (evenings and weekends as scheduled)
Occasional travel to support implementations and/or team meetings.
Plan out implementations to a high degree of detail to ensure a successful implementation
Manage multiple projects simultaneously
Identify and manage project risks and issues
Ensure project deliverables are completed on time and within budget
Occasionally lead client implementation calls or meetings.
Serve as an advocate and representative of the overall EquipmentShare brand, culture and mission.
Why We’re a Better Place to Work
Competitive salary.
Medical, Dental and Vision coverage for full-time employees.
401(k) and company match.
Generous paid time off (PTO) plus company paid holidays.
Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).
State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
Seasonal and year round wellness challenges.
Company sponsored events (annual family gatherings, happy hours and more).
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
Opportunities for career and professional development with conferences, events, seminars and continued education.
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.
Skills & Qualifications
1 year Project Management experience preferred
Must have very strong written and verbal communication skills
Self-motivated - doesn’t need daily management
Experience serving a large and complex customer base
Time management and organization, advanced communication and presentation
You learn and alter behaviors due to mistakes and feedback
You are a people person, a strong communicator, collaborator and an excellent listener.
Preferred qualifications
Technology understanding of IoT
Experience with Hubspot and G-suite
Construction / Equipment experience
SaaS / Telematics / IoT Hardware experience
Strong problem solving and analytical skills
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.