Job Information
ICF Account Manager, Program Support in Columbia, Maryland
Description
Account Manager, Program Support
Utility Programs and Services
Location: Columbia, MD (Remote – Home Office with Occasional Local Travel)
Are you ready to make a difference?
We are currently seeking an Analyst with some account management background for our Energy Efficiency group to provide program services for the EmPOWER MD Home Performance with ENERGY STAR® program.
What you will be doing:
Building and maintaining relationships with key market actors in the home improvement industry.
Conducting partner recruitment activities to achieve the program goals for contractor and consultant recruitment.
Maintaining strong ongoing communications with participating contractors and consultants in order to assess their needs and to receive feedback on their experience with the program.
Providing or referring contractors and consultants to technical, administrative, and marketing assistance.
Contributing to the evolution of program strategies and the design of program features and services.
Contributing to the deployment of program marketing and outreach campaigns.
Conducting market ally outreach and training as needed.
Preparing status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects.
Analysis of energy savings and verification of compliance reported through eligible projects.
Coordinating with or follow up on program Quality Assurance activities such as field inspections and customer surveys, as appropriate.
Must have a reliable vehicle for local travel. Requirements are between 5% to 15% of the time. (reimbursement for mileage provided)
What we need you to have:
Bachelor’s degree in (Energy, Business, Environmental Science or related fields) and
1+ years of experience working on residential energy efficiency programs or in an organization providing energy efficiency home improvements. OR
4+ years of experience working on residential energy efficiency programs or in an organization providing energy efficiency home improvementsAND
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
What we would like you to have:
Knowledge of residential energy-efficient and renewable technologies.
Knowledge of integrated or whole-house building science principles.
Building Performance Institute (BPI) Building Analyst and Envelope Professional.
Capabilities in building and maintaining relationships with key market actors in the residential home improvement industry including contractors, real estate agents, home energy rating specialists, weatherization agencies, and public officials.
Outstanding analytical, writing, and communication skills and excellent interpersonal skills are required.
Experience with the energy efficiency programs in Maryland and familiarity with programs run by utility companies in Maryland.
Experience with the home improvement market in Maryland - direct experience in production, administration or sales, or experience working with home improvement industry at a utility, public agency or non-governmental organization.
Knowledge of energy efficiency and US policies for residential energy.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$59,469.00 - $101,098.00
Columbia, MD (MD12)