Job Information
United Site Services HR Generalist in Colorado Springs, Colorado
About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
This is a “forward-facing” position that interacts heavily with supervisors, employees, and applicants by performing routine administrative guidance and support regarding human resource processes. This role provides administrative support to the HR Team as needed, including talent selection processes, recordkeeping, reporting, job descriptions, HRIS transactions, unemployment responses, document creation, and resignation management. Assists with providing basic information in response to tier one employee inquiries.
Essential Functions
With the Director of Human Resources’ guidance, timely and accurately records or enters information on performance management, terminations, leave of absences, per diems, and corrective action issues.
Facilitates administration of human resources programs, reporting, policies, and procedures by communicating as appropriate with managers and employees. Builds productive relationships, both internally and externally, and at all levels in the organization.
Maintains thorough employment records in personnel files via the HRIS. Files documents into appropriate digital employee files. Owns employee self-service and manager self-service.
Supports employee relation functions by answering basic employee requests and questions. Responsible for tier one employee inquiries and support.
Assists with processing of terminations and owns the exit interview process.
Escalates sensitive issues that may require immediate attention and resolution; makes recommendations relative to issue resolution. Notifies the Director of Human Resources promptly and fully of all problems or unusual matters of significance.
Coordinates HR Team events and programs including birthdays, anniversaries, and other employee recognition programs.
Assists with the preparation and coordination of the performance review process. Supports supervisors in implementing performance management procedures.
Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position does not have direct supervisory responsibilities.
United Site Services anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require United Site Services to shorten or extend the application window.
Qualifications
EDUCATION
Min/Preferred
Education Level
Description
Minimum
Preferred
High School or GED
4 Year / Bachelors Degree
or equivalent.
EXPERIENCE
Minimum Years of Experience
Comments
2 related prior work experience in human resources, organization policies, applicable laws, procedures, and processes.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
Occasional travel may be required. 10%.
Excellent verbal and written communication skills.
Outstanding interpersonal and customer service skills.
Strong organizational skills with exceptional attention to detail.
Proficient understanding of human resource principles, practices, and procedures.
Excellent time management skills with the ability to meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office Suite or related software.
Ability to handle sensitive information with discretion and confidentiality.
Demonstrated organizational and problem-solving skills.
Valid Driver’s License, required
Professional in Human Resources Certification, preferred.
Physical Requirements
Sit while answering phones or reply to emails
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements when entering data
See details of objects that are less than a few feet away
Speak clearly so listeners can understand
Understand the speech of another person
Focus on one source of sound and ignore others
Hear sounds and recognize the difference between them
See differences between colors, shades and brightness
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.
Paid Time Off (pro-rated for Part-Time employees)
Paid Holidays
Medical/Pharmacy
Dental
Vision
100% Employer-Paid Short-Term Disability
100% Employer-Paid Long-Term Disability
100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
100% Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range
$45,000.00 – $85,000.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.