Job Information
Randstad US customer service representative in collierville, Tennessee
customer service representative.
collierville , tennessee
posted 2 days ago
job details
summary
$19 - $21 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4663067
job details
We are currently seeking a Customer Service Rep in a reputable plumbing manufacturing company in the Collierville area. Ideal candidates will have 2-3 years of experience and knowledge of plumbing. Pay is $19 - $21 depending on experience. If qualified and interested, please directly for immediate consideration.
salary: $19 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Critical Success Factors for the Ideal Candidate Profile are:
• Being a team player and working together to drive results
• Being a reliable partner to customers and building relationships
• Shows initiative, adaptability, and flexibility (including work hours)
• Ability to multi-task and work in a fast-paced environment
• Decision-making, problem resolution and creative thinking skills
• A willingness and ability to communicate needs, concerns, and questions openly
• Willingness to learn, Eager to improve and open to feedback
• Working knowledge of Microsoft Excel and Office 365
• An ability to be efficient in JD Edwards system
• Manage inbound and outbound inquiries:
Answering phone calls and emails from internal and external customers
•Develop working knowledge of company product offering, customer base and operational systems/processes:
Developing an understanding of company parts, products and programs
Developing an understanding of customer base
Developing an understanding of operational systems and processes
Troubleshooting problem orders/inquiries in a timely manner for customers
The essential functions of this role include:
- working in a smoke free environment
Skills
Call Center
Telephone Etiquette
Basic Software Skills
Basic Computer Skills
CRM
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
NK
natasha knight
+1 662 349 1825 (tel:+1 662 349 1825)
natasha.knight@randstadusa.com