Job Information
Flowserve Corporation Warranty Engineer, Associate in Coimbatore, India
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
WHO WE ARE?
Flowserve manufactures and services fluid motion control solutions for the world's toughest, most critical applications.
For the biggest challenges of fluid motion control, customers worldwide rely on the engineering, project management and service expertise of Flowserve. We deliver more than the most complete portfolio of reliable valves, pumps, and seals available.
Our global team of more than 18,000 employees in 55 countries can put together the total solution—from project planning to lifecycle maintenance programs to some of the most proven technology on the planet. All so that our customer can get more from their capital investment, exceed their operational goals, and always come through when failure is not an option
Role Summary:
As a Warranty Engineer, you will be responsible for coordinating with customers and internal stake holders to resolve field issues, warranty complaints and field service / repair requirements. You will support site commissioning, service and repair jobs at customer sites.
Responsibilities & Requirements:
Process customer complaints
Find, develop and implement technical solutions for special problems
Coordinate with internal and external customers effectively
Establish safe and proper work area and follow all safety requirements
Order processing and acceptance
Build and maintain strong customer relationships
Support customers during site visits
Perform in-house and on-site repairs and service activities
Provide technical support and training as needed
Other duties as assigned
Preferred Experience / Skills:
Strong verbal and written communication skills
Organized and efficient
Proficient in Microsoft Office, including Word
Able to work well with a team
Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus
Experience serving customers in oil & gas, power, chemical, water and other general industries
Ability to reprioritize daily while still producing deliverables
Willingness to travel as needed to customer sites
BE Mechanical Engineering and / or 0-2 years relevant experience
Req ID : R-10805
Job Family Group : Operations
Job Family : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.