Job Information
The Sherwin-Williams Company SBS Source to Contract Systems Regional Administrator in Cleveland, Ohio
CORE RESPONSIBILITIES AND TASKS Serve as application subject matter expert, developing, distributing, performing user training and maintaining procedural documentation Serve as the first point of contact for all application related questions from end users in region. Actively engage with stakeholders and regional leadership to identify enhancements, and automation on a regular cadence Research, initiate, and lead improvement opportunities for the region Participate in application implementation projects as software solutions are introduced into the region Execute SAAS Application releases in alignment with defined release schedules. Reviewing release notes and identifying and implementing new features and functionality to the region allowing business users to get the most value out of the software solutions supported. Troubleshoot functional and technical issues with internal technical resources and Software Support providers Manage regional system functionality and configuration: including configurations for new or enhanced functionality, change management content, using SharePoint, and Internal Communications channels, configure approval chains all in accordance with P2P Global Governance Support the usage of Global standardized policies and processes across Finance and Procurement Create KPI's and functional reporting Enhance and Support multiple global enterprise applications across the global transactional systems team including but not limited to SirionLabs Contract Lifecycle Management, Coupa, Allocadia Marketing Planning and Spend Management solution, Coupa Contingent Workforce, Coupa Sourcing, and Coupa Sourcing Optimization Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments. POSITION REQUIREMENTS FORMAL EDUCATION: Required: Bachelor's degree or foreign equivalent in Business, Finance, Accounting, Computer Information Systems or related field is required. KNOWLEDGE & EXPERIENCE: Required 2+ years of experience with procurement or other relevant systems or application management experience Preferred: Accounts Payable, Procurement or IT experience preferred Experience with Software as a Service is a plus as is any experience with financial accounting, customer management, and sales force automation software TECHNICAL/SKILL REQUIREMENTS: Required: Strong people skills to support remote users effectively. Strong analytical skills geared towards troubleshooting. Must be able to work in a complex and fast-paced environment. Be a key player of the implementation of the platform to support its successful, on-time delivery. Must be proficient with Microsoft Office Suite - Excel, Word, and Power Point Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations Ability to speak and write in English Travel: 25% Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority referral of protected veterans.