Job Information
IHG Public Area Attendant in Cleveland, Ohio
"About us
At InterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
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Be charming by being approachable, having confidence and showing respect.|
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.|
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.|
Your day to day
Clean and service the assigned public areas according to established quality standards and procedures.
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FINANCIAL RETURNS
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- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.|
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PEOPLE
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- Promote teamwork and quality service through daily communication and coordination with other departments.|
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GUEST EXPERIENCE
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Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.|
Report to supervisor needed repairs or unsafe conditions.|
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|
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RESPONSIBLE BUSINESS
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Report, turn in, and/or log any lost and found items according to established procedures.|
Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.|
Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.|
May regularly assist with deep cleaning projects.|
May assist with other duties as assigned.|
What we need from you
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
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|
This job requires ability to perform the following:
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Carrying or lifting items weighing up to 50 pounds|
Moving about the kitchen|
Handling food, objects, products and utensils|
Bending, stooping, kneeling|
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|
Other:
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|
Communication skills are utilized a significant amount of time when interacting with guests and employees.|
Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.|
|
|
- May be required to work nights, weekends, and/or holidays.|
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability, and life insurance, and a matched 401(k) program . Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
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So what's your passion? Please click ""Apply Online"" and tell us how you could bring your individual skills to IHG.
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IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans IND
|
Not applicable for Colorado Applicants
" "About us
At InterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
|
|
Be charming by being approachable, having confidence and showing respect.|
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.|
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.|
Your day to day
Clean and service the assigned public areas according to established quality standards and procedures.
|
FINANCIAL RETURNS
|
|
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.|
|
PEOPLE
|
|
- Promote teamwork and quality service through daily communication and coordination with other departments.|
|
|
GUEST EXPERIENCE
|
|
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.|
Report to supervisor needed repairs or unsafe conditions.|
|
|
|
RESPONSIBLE BUSINESS
|
|
Report, turn in, and/or log any lost and found items according to established procedures.|
Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.|
Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.|
May regularly assist with deep cleaning projects.|
May assist with other duties as assigned.|
What we need from you
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
|
|
This job requires ability to perform the following:
|
|
Carrying or lifting items weighing up to 50 pounds|
Moving about the kitchen|
Handling food, objects, products and utensils|
Bending, stooping, kneeling|
|
|
Other:
|
|
Communication skills are utilized a significant amount of time when interacting with guests and employees.|
Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.|
|
|
- May be required to work nights, weekends, and/or holidays.|
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability, and life insurance, and a matched 401(k) program . Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
|
|
So what's your passion? Please click ""Apply Online"" and tell us how you could bring your individual skills to IHG.
|
|
IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans IND
|
Not applicable for Colorado Applicants
"
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.