Campus Pride Jobs

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 Please note that this position is located fully on-site. Hours: 8am-4:30pm Monday- Friday There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process. If a reasonable accommodation is needed, please see below on how to submit a request. JOB BRIEF (PURPOSE) Under limited supervision, expertly monitors the progress and successful completion of functions including extraction, batch creation, image capture, item processing, encoding and data entry. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications. Initiates required communication between necessary parties catalyzing a sense of urgency in ensuring that SLAs are met and that transmissions are accurate and complete. Backs up other functional positions. ESSENTIAL JOB FUNCTIONS Verifies that all transmissions are uploaded successfully in TSO and mailbox without out of balance conditions or return codes. Monitors workflow for system issues and slowdowns. Monitors transmission, data entry, and other deadlines well in advance of deadlines, with absolute attention to detail. Provides documentation on any missed SLAs. Shuts down the RemitTrac system and brings it back up between shifts. Completes all duties on the transmission log. Replaces the rmtd and image DVDs when full. Acts as a functional team member supporting production needs. Other duties as assigned. MARGINAL OR PERIPHERAL FUNCTIONS Nightly and weekly SLA summary reporting. Weekly Image Server cleanup. Weekly Database Server cleanup. Other reporting as required. REQUIRED QUALIFICATIONS Two to three years lockbox transmission experience, and lockbox production and/or utility experience. Subject matter expert in lockbox transmission functions. Requires the ability to read and follow instructions. Eye-hand coordination, manual dexterity and the ability to operate general office equipment is critical. Excellent 10-key skills, PC skills to include proficiency with Word and Excel. Excellent written and verbal skills. Consistently demonstrates the use of Key Values PREFERRED QUALIFICATIONS Production data entry experience, thoroughly understands production related functions. COMPETENCIES/SKILLS Requires working in a high production, deadline oriented environment. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications. Follows established corporate and department policies and procedures. Meets deadlines, demonstrates adaptability and detail orientation, shows work commitment, and manages stress. Prioritizes work, focuses effectively. Seeks and accepts feedback. Drives results. Cross-trains. Questions effectively. Provides specific, timely feedback.. Consistently demonstrates the Key Values of Teamwork, Respect, Accountability, Integrity, and Leadership. Technically savvy. EQUIPMENT USED/PHYSICAL REQUIREMENTS PC - Phone - General office equipment - mail carts - tubs TRAINING REQUIRED Lockbox training via My Learning Center. RemitTrac. On the job training as necessary. Lead Specialist - Broad Job Description Essential job duties * Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work * Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process * Reviews and ensures proper documentation or procedures are used for moderate activities * This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, cons