Job Information
OhioMeansJobs|Cleveland-Cuyahoga County Housekeeper FT for a Rehabilitation Center 1st, 2nd, 3rd Shift - OMJ|CC in Cleveland, Ohio
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing a Project Director for a Workforce Development Company in Downtown Cleveland.
Job Title: Project Director
Reports to: Senior Director
*Position Classification: *Exempt
Wage: $75,000 to $90,000 a year
*Office Location: *Cleveland, OH
EXPERIENCE EXTREME CUSTOMER SERVICE About the Company Company contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service to provide outstanding outcomes for the people and businesses we serve.
Primary Objectives of Position: Provide management, leadership, coaching and staff support to implement the mission, vision and business plans of the Board and Workforce Center System.
Essential Job Functions: • Coach and lead the Workforce Center team to ensure that current operations are meeting the requirements of the funding source, and that performance goals and objectives for the region are being met and/or exceeded. • Responsible for the planning and implementation of a quality management model for continuous improvement and customer satisfaction. • Prepare multiple funding stream, cost-allocated operational budgets with the assistance of the project accountant. Ensure that funds are expended as required by program regulations, regional protocol and in accordance with policy. Regularly monitor expenditures between multiple funding streams to ensure funds are maximized, while ensuring no overages. Maintain approved cost allocations plans for allowable usage of funds. • Represent the Workforce Centers in local, State and National forums as requested by the Board. • Meet regularly with program managers and staff to review performance and contract requirements. • Ensure compliance with applicable Federal, State and Local regulations that apply to workforce development business operations. • Establish and maintain positive working relationships with the Board and all workforce partners to optimize funding, customer satisfaction and community relations. • Communicate effectively with Board, Company management, operations staff, community partners and the public. • Establish and maintain relationships with community employers, support service organizations, economic development groups and faith-based and community-based organizations. • Seek out best practices to replicate when and where appropriate. • Meet with workforce systems management group to assess project status and share new directives and procedures. • Identify and fill open positions in a timely manner, hire and promote employees based on sound decision making ability, evaluate and recommend personnel actions fairly and quickly, deliver timely coaching focused on improving performance. • Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
Other Job Duties: Other duties and special projects as needed to meet overall company objectives. This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable re