Job Information
Cleveland Clinic Host/Hostess U in Cleveland, Ohio
Host/Hostess U
Join Cleveland Clinic's Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work. While enjoying the perks of being in the heart of Cleveland, you will also work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
When we do everything in service of our patients and caregivers, no detail gets ignored. On our team, our goal is to create a healing environment and nutritious food - just like our patients have come to expect. For you, that means joining a team that's focused on delivering world-class care. All the while, we'll provide you with opportunities to keep advancing your career.
A caregiver in this position works a day/evening rotation of 6:00AM - 2:30PM or 10:30AM - 7:00PM.
A caregiver who excels in this role will:
Be responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders.
Be responsible for the delivery and collection of trays to and from patients.
Ensure that nutrition care diet orders are provided to the patient by offering appropriate menu selections.
Act as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services.
Communicate all patient's food needs to the appropriate area of the Food and Nutrition Services Department.
Assist the clinical staff in ensuring that all patients' basic nutritional care needs are met.
Answer phone line for room service patients' calls and requests.
Document food order received over the phone.
Call nursing stations, patients, and other employees to clarify diet orders.
Organize paperwork and files of room service meal orders.
Observe patient's current diet on meal ticket.
Set up patient trays to be delivered, deliver patient trays during meal service and deliver nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner (10:00 a.m. - 6:00p.m.)
Visit patients to introduce the services of the Food and Nutrition Services Department.
Obtain food preferences/dislikes from patients and/or family members.
Ensure that all new admits receive a menu to select lunch and dinner.
Complete sanitation tasks.
Inventory and re-stock pantries, refrigerator, and freezers on assigned unit(s).
Ensure prompt response to requests for service and follow up if delays or product availability problems are identified.
Maintain the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
Follow Food Production Standards in regard to handling techniques, food storage, and proper food temperatures.
Complete production sheets and temperature logs.
Deliver early and late patient trays as needed in a timely manner (less than 30 minutes).
Demonstrate proficiency in using the CBORD computer system.
Preferred qualifications for the ideal future caregiver include:
High school diploma or GED.
Bilingual.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Able to push carts weighing up to 350 lbs.
Able to twist, stoop, bend and squat.
Able to lift and carry up to 40 lbs.
20% of the day is standing, 60% walking and 20% sitting.
Able to maintain focus and perform multiple tasks at one time.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities