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Kelly Services Front Desk Administrative Assistant in Cleveland, Ohio

Kelly Services has partnered with a prominent University in the Cleveland, OH area seeking a Front Desk Clerk to assist with Health and Wellness Services. If you are interested, Apply TODAY or send your resumes to Jessica at

You can also schedule a quick 15-minute phone screen by using the link below to be considered a little quicker:

Hours : 8am – 5pm (Monday – Friday; could also be 830am – 530pm)

Pay : $16 - $17/hour depending on experience

Parking : You will pay for parking unless you use public transportation



  • Performs day-to-day office functions, such as scheduling appointments, maintaining electronic medical records, ordering supplies, processing bills for payment, assisting with insurance claims, and answering incoming calls.

  • Assists with clerical needs for outdoor screenings and immunization clinics.

  • Interacts professionally with all internal and external customers using strong interpersonal skills.


The performance of the duties outlined below must be carried out within the mission of the University: to help create an effective learning environment for students; to treat all persons with dignity and respect; and to actively demonstrate an attitude of willing service and teamwork:

  • Performs day-to-day office functions, including greeting patients, scheduling appointments, maintaining and filing electronic and paper medical records, and answering incoming calls. Manages patient demographic data including insurance information.

  • Maintains counter workstation as necessary. Responds to email inquiries from students and staff

  • Helps sign in patients for screenings and vaccination clinics. Generates needed requisitions and specimen labels.

  • Assists with insurance questions. Utilizes knowledge and understanding of medical terminology and insurance procedures to act as a liaison between the patient and insurance companies as needed. Also assists with the Student Health Insurance program.

  • Assists with data management for phone monitoring of students who are quarantined or in isolation as needed.

  • Helps order supplies utilizing MagnusMart and process bills for payment as needed.

  • Performs other functionally related duties as assigned.


  • Knowledge of basic medical routines and terminology.

  • Knowledge of standard office and recordkeeping procedures.

  • Ability to work efficiently in a fast-paced environment.

  • Good communication skills.

  • PC proficiency.

  • Strong interpersonal skills and the ability to multi-task.


  • 6 months experience in a medical setting.

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.