Campus Pride Jobs

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. CORE RESPONSIBILITIES AND TASKS The Business Systems Analyst will play a key role on the Data-Driven eXperience (DDX) team, serving as a key liaison between the external marketing database provider, other DDX team members (in campaign management, reporting, and data science roles) and internal Sherwin-Williams technology teams to ensure data integrations and data understanding that meet and exceed the needs of our customers, field sales team, and internal marketing stakeholders (focused on eBiz). On an ongoing basis, the person in this role will aid in the management of day-to-day database operations - focused on integrations between digital data source systems (ecommerce, proprietary customer applications, and custom solutions - such as our color chip ordering experience), our marketing data warehouse, and reporting environments. The DDX Digital BSA will facilitate extensions/integrations of additional digital data/data sources as appropriate, under the guidance of the Marketing Manager, Customer Data. This role will also facilitate requirements gathering/scoping, implementation, and ongoing management of the technical components of related marketing initiatives, such as quality checks of data sets, consulting on business rules and logic for integrations, and/or coordination of ad-hoc data sizing requests. These efforts will support Sherwin-Williams in driving greater insights, engagement and improved lead nurturing for all business-to-business market segments (Residential Repaint, New Residential, Commercial, Multi-Family, Healthcare and Hospitality), as well as the direct-to-consumer market segment (Do It Yourself). Core Responsibilities: Support day-to-day monitoring and operations of the Marketing Database and associated software and infrastructure, including: Ensuring daily delivery and ingestion of all assigned relevant files/data integrations (primary digital sources), monitoring for issues and optimization opportunities Coordinating with internal IT resources and external agencies in troubleshooting data delivery issues Ensuring and approving access to the marketing database and tools for appropriate internal resources Actively managing data queries in ongoing UAT processes and other testing Facilitating across DDX team resources, external marketing database provider, and Sherwin-Williams IT teams to troubleshoot data discrepancies and ensure clear data understanding Recommending additional controls for implementation by identifying issues, and writing improved procedures Improving systems by understanding current practices, proposing and optimizations and modifications as needed Providing updates to users on database issues, updates, and key projects and tasks Act as key bridge/conduit between non-technical departments (ex: eBiz/ecommerce Marketing teams) and IT on DDX integrations, to ensure all business objectives and requirements are documented and translated for all parties to understand, including: Gathering requirements, test files and assisting in the delivery of additional database development phases, specifically integration of new digital data sources and adaptation of existing infrastructure to accommodate new data Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats Providing support to internal eBiz (ecommerce/digital team) stakeholders, including answering questions and providing summaries to queries and data acce