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Cleveland Clinic Administrative Assistant I - Care Management in Cleveland, Ohio

Join Cleveland Clinic at Lutheran Hospital, a thriving and close-knit community with a diverse group of supportive caregivers. Lutheran Hospital provides the community with sophisticated care. We are committed to delivering compassionate and patient-centered care to our community daily. We are committed to serving the community and treat our patients as a family on a day-to-day basis.

We are looking for a future caregiver to take on the role of a Administrative Assistant I within our world-class team of caregivers. Within this role, you will perform a variety of administrative duties to support assigned areas such as scheduling, handling phone calls, greeting customers and correspondence.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

  • Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.

  • Administers calendar and schedules management.

  • Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

  • Provides coverage of other areas such as front end, point of service and registration.

  • Other duties as assigned.

Education:

  • High School Diploma or GED.

  • Two years of college or business school preferred.

Certifications:

  • None required.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • One year office experience.

  • Typing proficiency of 35 wpm with accuracy preferred.

  • Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).

  • Experience may be assessed with an on-line Skills Assessment.

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods

  • Ability to operate a computer and other office equipment

  • Ability to travel throughout the hospital system

  • Ability to communicate and exchange accurate information

  • In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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