Job Information
Stand-by Personnel, Inc. Service Manager - 119228 in Claremore, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3226344
Service Manager Position in Pryor, OK {#servicemanagerpositioninpryorok}
- Pay:\$59,000 - \$69,000 annually (Based on Experience)
- Schedule:1st Shift, Monday - Friday, 6:00 AM - 2:30 PM (with occasional Saturdays)
- Job Type:Temp-To-Hire
- Job ID:119228
About the Role: {#abouttherole}
Were seeking a skilled Service Manager to lead our service department and drive exceptional service delivery. In this role, you will manage day-to-day operations, engage directly with customers, and work collaboratively with other departments to enhance service efficiency. If you have strong leadership abilities, a solid technical background in manufacturing, and a passion for customer satisfaction, this is a fantastic opportunity for you. Occasional travel (5-10%) may be required.
Key Responsibilities: {#keyresponsibilities}
- Lead the Service Team:Establish high standards and guide the team to deliver exceptional service.
- Customer Relations:Communicate with clients to address and fulfill their service needs effectively.
- Service Coordination:Schedule and manage service calls, ensuring efficient use of time and resources.
- Team Development:Monitor team performance, provide feedback, and recognize achievements to drive success.
- Quality Assurance:Maintain high standards in service documentation and overall quality.
- Cross-Department Collaboration:Partner with other teams to improve customer satisfaction and streamline service processes.
- Inventory Oversight:Manage service parts and tool inventory to ensure readiness.
- Stay Current:Keep up with industry trends and innovations to enhance service capabilities.
- Training Programs:Provide ongoing training for the service team on equipment, safety, and customer service.
- Additional Duties:Take on other responsibilities as needed.
What Were Looking For: {#whatwerelookingfor}
- Experience:5+ years in a service management role within the manufacturing industry.
- Technical Expertise:In-depth knowledge of manufacturing equipment and processes.
- Leadership Skills:Strong interpersonal and team management abilities.
- Tech Savvy:Proficiency with service management software and Microsoft Office.
- Analytical Thinker:Capable of analyzing data and creating reports to support decision-making.
Why Youll Love Working Here: {#whyyoullloveworkinghere}
- Competitive salary with room for growth.
- Full benefits package.
- Supportive, collaborative workplace focused on your professional development.
Ready to take the lead and make an impact? Apply today and become part of our dedicated team!
Stand-By Personnel \| Skilled Division\ Application Time:7:00 A.M. - 3:00 P.M., Monday - Friday
Claremore Office Location:\ 507 E Will Rogers Blvd, Claremore, OK 74017
Walk-ins are always welcome!
Alternatively, submit your resume to:[Resume@standbypersonnel.com]{rel="noopener"}
Referral Bonus:
- \$125 for referring a Skilled Division employee.
- \$200 for referring a Welding Division/CNC Machinist after 80 hours of work!