Job Information
WestRock Company Production - Operations Manager in City of Industry, California
JOB SUMMARY
Organizes the plant in such a way that a maximum efficiency under safe working conditions is realized retaining quality and production standards
ESSENTIAL ACCOUNTABILITIES
\u2022 Participates as a member of the Plant\u2019s Management team in formulating its business strategies, plans and budgets and monitoring its (subsequent) performance so as to ensure that the goals are achieved
\u2022 Responsible for increasing the productivity of employees and machines by reducing down time and by improving efficiency
\u2022 Develop and execute operational plans including performance targets and budgets
\u2022 Lead the development and execution of processes and plans to meet all required Safety, Quality, Delivery and cost targets. Set standards of performance for and personnel
\u2022 Promote and deploy the use of continuous improvement techniques and practices (lean mfg., 5S, factory physics, etc.). Assure internal metrics (Top 10) and improvement efforts support company goals and objectives
\u2022 Develops respective Programs aimed at the improvement of the quality level of the products and services in order to maximize customer satisfaction
\u2022 Coach, empower, motivate and manage team of managers and individual contributors, including making hiring and termination decisions, performance evaluations, etc.
\u2022 Initiate Training Programs for all levels of production employees in accordance with the short term and long term strategy of the plant (attitude, skills, know-how) with special attention to Health & Safety Programs
\u2022 Stimulates, motivates and educates the plant employees, to create good working conditions, working relations and communication
\u2022 Prepares, advises and implements machinery investments, layouts and other means that will increase capacity and will decrease cost
\u2022 Manages the routine (daily, weekly, monthly etc.) processing activities typically associated with the function of an Operations Manager in compliance with the Standards set by the Group
\u2022 Ensures that his/her direct reports have the knowledge and skills, encourages their development and flexibility, co-ordinates their work and provides guidance and support whenever necessary
\u2022 Define KPIs for all direct reports (which are cascaded down to the individual team members) and ensure timely follow up and delivery with monthly reports to General Manager
\u2022 Carries out periodic reviews on what works and doesn\u2019t work within the function & process and define solutions
\u2022 Conducts a Performance Development Reviews (PDR) with each employee of the plant\u2019s production (Management) function on an annual basis, and with the team as a whole, in order to address any issues inhibiting performance, either on an individual level or on the part of the production (Management) team as a whole
\u2022 Reviews, on a regular basis with other members of the Plant\u2019s Management Team, the processes in the production (Management) function to ensure that they are delivering what is required in an effective manner
\u2022 Keeps up to date on new development and foster learning & development among the team
\u2022 Advises, in the first instance, the General Managers at the earliest opportunity of any concerns he/she may have regarding the Performance of the department and/or its processes
\u2022 Oversees that cross training takes place among the team
\u2022 Visit the work area frequently to ensure compliance, and discusses safety issues with team. Explains to team that safety excellence is expected and is a requirement of employment. Encourages the team to report incidents, near-misses and unsafe conditions. SWR employees regardless of level, position or tenure are responsible for upholding the safety standards regulations and policies.
\u2022 May be assigned to other projects and duties
JOB QUALIFICATIONS
\u2022 Excellent interpersonal & communication skills (verbal and written), dealing with individuals at all levels; comfortable to represent the company in the best possible light, using various means of communication (presentations, customer briefs etc.)
\u2022 Computer proficiency - Advance MS Office
\u2022 Bachelor\u2019s or Master\u2019s degree in business, in industrial packaging or a related field (i.e. manufacturing industry) preferred
\u2022 10 + years\u2019 experience in TQM, ISO, Six Sigma, Lean Manufacturing or Process Improvement
\u2022 High energy, with the ability to work in fast-paced environment
\u2022 Proven leadership skills and ability to motivate & develop both senior and junior level staff
\u2022 Ability to work with various departments (sales, finance, HR etc.) to resolve challenges
\u2022 Capable of building strong relationships internally and externally (e.g. key customers, suppliers etc.)
\u2022 Able to drive team to continuously improve processes and foster good working relationships
\u2022 Applies analytical thinking
\u2022 Capable of stepping back and let the direct reports handle day to day issues with their teams
\u2022 Set clearly defined targets for direct reports
\u2022 Use sound commercial judgment in all dealings with external providers/suppliers
\u2022 Ability to work against strict deadlines and deliver on time
\u2022 Capable of prioritizing various tasks among team
\u2022 Provide sound information to General Manager, supporting him/her in his/her decision making process
\u2022 Display well developed organizational skills, demonstrate initiative & judgment
PHYSICAL REQUIREMENTS
To successfully perform the essential functions of this role it requires the ability to: stand occasionally, walk frequently, frequent use of hands (reach with hands and arms), view computer monitor, use telephone, speak and listen frequently. The role requires occasional lifting and/or moving up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will encounter noise level typical of that of an office with computers, phones, printers, and light traffic. May encounter frequent interruptions throughout the day. May be required to work in a confined area and sit at a computer terminal for an extended period of time.
SAFETY TERM
Smurfit Westrock is committed to a safe and healthy workplace for all of our employees. This commitment is expressed in our Health and Safety (H&S) Policy, the SWR EHS Guidelines, and in the daily safe operations at our world-wide facilities. Working safely is standard practice at SWR -- the safety and health of our employees and the communities we serve is a high priority.
Employees must Learn, understand and implement the SWR H&S Guidelines applicable to their job.
\u2022 Give full support to SWR's safety processes. Individuals will strictly follow rules and guidelines and always uses the right procedure for the job
\u2022 Ensure that safety and health concerns are given primary consideration in all activities
\u2022 Assist in the development and accomplishment of safety goals and objectives
\u2022 Know and understand their individual safety responsibilities. Understands own role in the emergency response plan, and participates in emergency drills
\u2022 Comply with applicable safety codes, laws, regulations, SWR's Guidelines and standards
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.