Job Information
GCBHS Processing Scheduler in Cincinnati, Ohio
Join our mission to help individuals with mental illness and addictions lead healthy and productive lives. GCBHS has an immediate opening for a Scheduler to coordinate client scheduling and maintain therapist schedules. The ideal candidate will have excellent communication, organizational and customer service skills. Why Work at GCBHS? GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families Top Workplace every year since 2010 Paid Time Off, Paid Sick Time, and Paid Holidays Flexible work schedules 403(b) Retirement with Match Quarterly Productivity Bonuses Professional development opportunities and no cost to you CEU's Public Student Loan Forgiveness Responsibilities for Scheduler: Schedule new client appointments and reschedule canceled appointments Maintain internal client waitlists and provide follow up calls Manage therapist caseloads and schedules to ensure efficiency Enter referrals and client information into system Obtain client insurance information and payments when needed Provide backup support for front desk as needed Respond promptly to client inquiries in a friendly, professional manner Requirements for Scheduler: High school diploma or equivalent Excellent communication and organizational abilities Proficiency with computers and Microsoft Office Experience with Excel preferred Strong customer service mindset Ability to handle confidential information discreetly GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010! #LifeChanging EEO Employer F/M/Disabled/Vets