TriHealth GUEST AMBASSADOR PART-TIME DAY SHIFT in Cincinnati, Ohio
GUEST AMBASSADOR PART-TIME DAY SHIFT
Job Requisition Number: 245746
GUEST AMBASSADOR: This position is responsible for the following functions: Greet visitors coming to the facility in a positive friendly manner. Aid and assist with wheelchair and transportation if needed. Provide directional and informational support. Ensure patients are scheduled for appropriate outpatient testing prior to leaving. Market and answer questions on all TriHealth services ie Priority Cares, imaging, mammography, physician practices, specialty practices, locations of all center. Promote TriHealth successes ie BN and GSH ranking 1 and 2 in Cincinnati. Develop positive relationships with Physicians, staff, patients and family members that practice or visit the site in which this individual is located. Serve as a liaison between office and facility. Report issues with facility to Property Management. Ensure lobby and outside area are a clean safe environment. Call police/squad when needed. Demonstrate maturity in handling interactions with people of all ages, and ability to relate to all and handle emergent situations.
EDUCATION: High School Degree
EXPERIENCE: 2-3 years Customer Service in a related field
SPECIALIZED KNOWLEDGE: Excellent communication and customer service skills. Ability to act quickly and appropriately in emergent situations (patient falls etc).
Job Title: GUEST AMBASSADOR PART-TIME DAY SHIFT
Department Name: TRIS COMMUNICATION SUPPORT
Location: 10496 Montgomery Road
Employment Status: Part Time Position
Shift: Day Shift
Weekend Commitment: No
Holiday Commitment: No
On-Call Commitment: No
Pay Grade: T22