Job Information
Apex Systems, Inc. Desktop Support Technician I US - 2043098 in Cincinnati, Ohio
Job#: 2043098
Job Description:
Desktop Support Tech
Location:100% onsite in Evandale, OH
Anticipated 3-4 month contract with possible extensions/perm potential
Pay: $19-20/hr - paid weekly on W2
Schedule: Mon-Fri 8AM-4:30PM
Job Summary:
- Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.
- Maintaining accurate PC / Accessories inventory, utilizing secure storage, organization methods, picking orders, and ensure all parts of order are deployed.
- Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
- Experience with asset management. Install, move, add, and change.Large IMAC events expected for client printer migration and PC refreshes
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customer's site
- Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program.
- Assist Site Leader in the execution of established processes and escalations.
- Ability to handle multiple projects
Experience working in enterprise environment.
Requirements:
- Candidates should have 1-3 years' experience supporting windows, deployment, imaging, wiping, and nice to have break-fix experience
- Uses a Confident, Positive Attitudeto deliver greatcustomerexperiences and to be invigorated by constant personal interaction.
- Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.
Dependability; both to get work done independently, and for attendance for availability to work scheduled hours.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is