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City of Chicopee Pro Shop Assistant in Chicopee, Massachusetts

Pro Shop Assistant Department: Golf Course Employment Status: Non-Union, Non-Exempt, Part-Time, Seasonal (19 Hours) Salary: \$16.00/Hour Schedule: Sun - Sat, 7:00AM-12:30PM & 12:30PM-7:00PM Certifications/Licenses Required: AED Certification SUMMARY The City of Chicopee\'s Golf Course Department is hiring a Pro Shop Assistant to assist with the operations of its golf course at the Chicopee Country Club. This is an opportunity to dedicate time to helping with the needs of the patrons, assisting with customer service, money handling, contributing and being a part of a positive team. The Pro Shop Assistant will assist in all facets of the clubhouse operations, cash handling, and provide general customer service. ESSENTIAL DUTIES INCLUDE: Opens and closes the pro shop and golf course as needed. Acts on behalf of the Director of Golf by administering policies and procedures. Responsible for interacting with patrons and providing excellent customer service. Use point of sale register to collect feeds and retail sales. Supervise employees in their job duties. Answer the phone and makes tee time reservations. Assists with inventory and inventory control measures. Assists with league and tournament operations. Answers customers\' concerns and passes information to the Director of Golf. Assists with payroll procedures and purchase orders. Experience with the City\'s Munis system to review the department\'s finances. Able to write news releases for distribution to local print media for advertising. QUALIFICATIONS AED certified within time of hire. Must have golf knowledge and management skills in the operation of a golf course. Able to enforce policies and procedures. Experience working with the general public. Customer service experience - preferred BENEFITS The City of Chicopee provides its employees (contingent upon employment status) with a robust benefits package which include the following: Recurring Sick Time, Vacation, Thirteen Holidays Per Year, Retirement Plan, and more

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