Humana Unified Communications Engineer in Chicago, Illinois



Job Description

The Unified Communications Engineer provides the planning, design, acquisition and implementation of the company's communications systems. The Unified Communications Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

The Unified Communications Engineer evaluates company requirements to determine whether an internal or other systems are more appropriate. Conducts project planning, cost analysis and vendor comparisons. Performs traffic study analysis to determine best configuration of systems. May include company-wide, web-enabled solutions. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Role Essentials

  • Bachelor’s Degree in Information Technology, Computer Science or a related field

  • Design and support A/V Infrastructure solutions, create detailed design documents, evaluate and test new and evolving technologies and performance

  • Experience with Cisco and Polycom Room System Infrastructure Technologies

Role Desirables

  • Experience with Cisco and Polycom Room System Infrastructure Technologies

  • Deployment, Integration & Testing of Cisco and Polycom UC-Voice Infrastructure

  • Provide high level debugging and troubleshooting on Cisco and Polycom UC infrastructure

  • Work closely with internal and external stakeholders including vendors on products and implementations as needed.

  • Ability to troubleshoot advanced AV network and connection issues

  • Experience with Microsoft Skype Infrastructure, WebEx Administration, Polycom and Cisco Audio/Video Room Conferencing Architecture, Large Video Streaming Technologies Architecture, Cloud Technologies, Office365 and Azure Services, Championing Innovation Ideas, Acquisition Technology Integration.

  • Demonstrated experience with Cloud Technologies, Office365 and Azure Services.

  • Demonstrate time management skills with attention to detail

  • Excellent communication and interpersonal skills, both verbal and written

Scheduled Weekly Hours


About Us

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request.